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Hotel overview
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policy - Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fe hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
2606 reviews
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Apr 16, 2025EXCELLENT STAY!!!!
I love everything about this place. The water. The pools. The parties. The ocean. The rooms. The food at all the eateries was fantastic it’s like 4 different places to eat and the drinks are truly unlimited through out the day and night. You even have liquor and beer in your room!!! I will for sure be back oh and I almost forgot about the live shows it’s something different every night
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Apr 15, 2025Disappointing arrival at Baja Riu adults only.
Trip from Cali and family from the UK celebrating an anniversary. Booked the elite club - On arrival there was an hour delay as they tried to work out some technical error with our booking. Front desk doing their best, but after traveling since 3am we just wanted to dump our bags and go relax…. One room was ready but the other one not ready until 3pm which wasn’t ideal. Asked for a quiet room on a high floors but gave us one of the 3rd facing the theatre (not sure how that’s going to pan out) and one on the 1st floor?! Elite club sun beds and pool the opposite end of the resort to our rooms which isn’t ideal but they have commented maybe we can switch tomorrow, so fingers crossed. Family spoke the manager asking if they could hurry up with the room but they seemed uninterested which is disappointing. Not sure how we feel about this yet as first impressions are not great. On a positive note. Buffet lunch was nice, lots of options. Hopefully this isn’t the only positive for our trip! Resort is a 4 star at best.
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Apr 15, 2025Not 5 star, just arrived and not impressed so far.
Just arrived, NOT impressed so far! We arrived a few hours ago and booked 2 rooms in the Elite Club, took an hour to check in, only one of the rooms ready, none of our requests were taken into consideration. This is not 5 star, I spoke to the Manager he was no help.
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Apr 12, 2025
A Great Time Was Had!
Love the atmosphere and the vibe of the resort. The pools, workout room and overall space was clean and tidy. 24 hour room service really won me over. There for a birthday celebration after spring Break, late March.
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Apr 10, 2025
Ecstatic to discover this travel gem!
Beautiful scenery, clean environment, delicious international restaurants, and impeccable service! So pleased to experience this RIU resort!