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Hotel overview

Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.

If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.


Location

Ocho Rios - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 65 miles

Property information

Year Built: 2005
Total rooms: 901

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 12978 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Magnificent trip

    My trip to the RIO hotel was well spent a very vibrant and courteous staff. I was also well please by a specific worker in the common dinning area "Anthony" and front desk personnel.

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu ochos Rios

    Our family of 6 travelled to jamaica from déc 10-17 from Québec.. we loved the hôtel/ food/beach and had a junior suite communicating room with océan view!!! All in all we loved our expérience but most of all enjoyed our 4 excursions (dunns river, blue hole, tubbing and dolphin cove!! They were the highlights of our trip… The beds were not of the most comfort. Would recommend but I still prefer our expériences on our prévious trips to Mexico (shows/luxurious scenery and animals, the cultural expériences étc)

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel, friendly staff, delicious food!

    Our family loved this resort! We stayed for 10 days and there was plenty to do. Rooms were spacious and cleaned well. The staff were all very friendly, we really enjoyed the neon and white Riu parties! Food was delicious, so many choices at the buffet, my kids would prefer to eat there over the specialty restaurants because of the variety! Only complaint we have was the on-site aquatics centre. My husband wanted to take the hobi cat out and it was green flags at sandals next door but we had red flags at our resort most of the week. Seemed more like the aquatics team was more interested in just sitting around than helping people go out on the water! We were told the hotel does not own the aquatics centre area so not much they could do about it. It was disappointing though as an experienced sailor, he only got to go out 1 day of 10 vacation days. Otherwise, great vacation! Thanks to all Riu staff.

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    RIU rating

    The rooms needs to be cleaned properly, there were small roaches running from the closet, also the bathroom walls needs to be cleaned carefully. Why don’t you give us shavers and q-tips that’s just crazy. Teach the staff to be more polite it’s like they want us to beg them to say good morning and some of the serves were on the phone all the time instead of working as they should. The property is nice though.. they jerk chicken guys were amazing

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Family Vacation

    Place was clean and room was comfortable. Room service staff was excellent. Checking process was a bit confusing and staff was rude. No direction to check in, parking, and customer service was lacking. Food was good especially in the main dining area but the others was not so good. Water entertainment was not as advertised. we were not able to participate in any of the event except for vollet ball and dancing classes.

    Dec 23, 2024