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General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Latino hotel.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
1890 reviews
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Nov 23, 2024Wonderful resort
What can I say about this resort but wow. We’ve stayed at 5 RIU’s and so far this has been the best.
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Nov 23, 2024Good resort
Traveled to RIU Latino in June 2024. Beautiful place but lacking vegetation. The place is loud and a good place if you like to party. Many drunken guests… Hotel is far from everything. Beach was nice, loved the quiet hammock area! Food was ok, nothing exceptional. Had a few gluten free choices. Lots of fresh fruit which was really good:) Fantastic coffee at the sports bar. It was a nice getaway but wayyyy too hot in June. Pools were very warm, not much shade. Wouldn’t return:/
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Nov 23, 2024
I’ll return to RIU only for Brandon!!
The Best of RIU is their people, specially Brandon at Moctezuma restaurant. He is THE Best! Thank you Brandon for your kind words! Talking about the Hotel, I would say that it is “fun”. You have a lot of activities to do. The negative part? The people on the Beach don’t respect the personal space… they sit so close to you that it looks like you are part of the group.
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Nov 22, 2024Great resort and beach, but big lack of sleep
Beautiful beach, though crowded with chairs 2 feet apart. Nice resort with good food and great staff. Beds are comfy but pillows are so so. Minibar well stocked daily. Nightly entertainment is brutally loud until 11pm. Hallways are echo and guests oblivious to other people trying to sleep. As much as the beach & daytime aspect are great, the after dark is unpleasant. I didn’t get one decent night sleep during my stay.
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Nov 22, 2024
Top Notch Customer Service
Incredibly clean hotel, immaculately tendered gardens, easy entry swimming pools, an array of food options and great barista coffee. We ate at all 4 a la carte restaurants, even grilled a cheese & ham toastie at the Sports bar. Outstanding customer service from all members of staff. Special thanks to Isis on reception, Elizabeth our housekeeper, Augustin & Manny in the Sports bar and Renee & Mike in the velvet bar.