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Hotel overview

Combining charming Mexican architecture, distinctive ambiance and state-of-the-art accommodations, this alluring family-friendly getaway provides the perfect setting for unforgettable escapes. Polished guestrooms are fully stocked with a mini-bar and liquor dispenser, while the array of sports and activities provide around-the-clock entertainment for all ages.



Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property information

Year Built: 2002
Last Renovation: 2013
Accessible rooms: 4
Floors: 6
Total rooms: 700

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory Please note when booking a 2 Bedroom Family Room, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. The hotel will not honor/confirm bookings with 2 Adults and only 1 child.
Advisory We are excited to announce the renovation of RIU Jalisco in Riviera Nayarit. The renovation will start on August 18th, 2025, and the hotel will reopen on December 20th, 2025. we sincerely apologize for the inconvenience.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 6951 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jan vacation

    The check in and out went quickly. The room on the 5th floor and all amenities were very good and we would definitely stay here again.

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good value

    This is a good resort for the price. Buffet food, pool, beach, and activities. We loved the yoga & stretching instructor; I can't remember her name but it started with an A. Front desk was responsive. It is a bit loud so be aware that without earplugs you might get very little sleep. Beds are comfortable. Uber from to PV & SP/Sayulita is about 40 minutes.

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent resort

    Fantastic trip! Food excellent. Rooms small but very clean and worked just fine. Pool was refreshing and fun. I am returning guest and will be back. Cons Bartenders wearing blue gloves while serving drinks which is fine but then using cloths and continuing to serve guests in same gloves for hours at a time hands not being washed because you can’t wash plastic gloves it’s just spreading infection to guests very odd for sanitary reasons. Line ups at bars during busy times only one bartender All staff worked incredibly hard and did what they could!

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Loved this place. Has it all.

    Great location and beach. Very good service and food. Lively yet pleasant. Enjoyed our stay and will be back. Was disappointed with the hot tub. Deffinately needs a redo.

    Jan 26, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Riu Jalisco Peurto Vallarta

    Pools were interesting shapes. Nice variety of restaurants. Good location for anyone wishing to do walking or cycling.

    Jan 26, 2025