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Hotel overview
Location
GuanacasteProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
10552 reviews-
Loved it !!
Had a great time at the resort ! Everyone was friendly . They are closing soon for renovations, so I’m excited to go back and see it when it’s done !!
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Not for beach lowers
I will write what I was really disappointed with and didn't see on other reviews. I am a beach person. This beach has no umbrellas. You have to relay on the shade from the trees. They are farther from the water , so no listening of the "music" of the waves. The good spots of shades occupied by local vendors, a lots of them. Bunch of broken chairs, tables, looks like they don't care at all. No service on the beach. The whole week we were there some "nice" waves coming all the time. Enjoyed by our 8years old. Not by me, sure not good for babies.
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Costa Rica
The facility was clean. Food was not very good and it’s nearly impossible to get in any restaurant except the buffet. Only one elevator working in the property! Also ac barely works in the rooms and the hot water was down one of the days we were there. Costa Rica is beautiful and the excursions we did were great. Highly recommend tours by Quique who we met at the beach.
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Great Family Resort
Chefs were helpful with food allergies which was much appreciated. My daughter is gluten free and dairy free and they had signs so we could easily see what she could safely have.
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Honeymoon
Our ocean view room was a little dated however, there was a newer section of the resort available on the property. Overall, it was very clean and nice. Great staff all around, very friendly and helpful. Expected a little more for our honeymoon than some balloons on our bed, a note of congratulations, and a bottle of wine though.