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Hotel overview

The new Hotel Riu Dunamar gives right onto the heavenly Costa Mujeres beach, on the continental side of Isla Mujeres, in Quintana Roo, some 30 kilometres from the Cancún hotels area. This 24h All Inclusive hotel in Cancún - Costa Mujeres has free Wi-Fi throughout the entire hotel, a wide gastronomic offer, and the best services for you to enjoy an unforgettable holiday with RIU Hotels & Resorts.


Property information

Year Built: 2017
Floors: 5
Room: 740

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.


Hotel Spring Break Policy - 

Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 4370 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    All was more than perfect

    We are stay there 9 nights, it was amazing, friendly staff delicious foods, nice drinks at pool! Many thanks!

    Mar 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing for families

    Loved my stay here no need to go anywhere. with the sister hotel next door you could walk around all day and use facilities at both hotels .we stayed for two weeks over Super Bowl weekend which was funny to watch.The gym facilities is everything you need to keep yourself ticking over .Good food great kids entertainment with quizzes and shows on at night I was in bed for 21:00hrs with the kids so I didn’t see the night life the only downside to the hotel was the spa workers double booked on me, tried to make it out it was my fault at first they said they don’t treat men and then they said oh you’ve not paid for your treatment.l so we’ve cancelled your appointment everything not to put fault on their selves in the end, I just cancelled my treatment, cause I wasn’t handing my money over somebody that was dishonest anyway back to the good points great hotel like every other Riu I’ve stayed you know what you’re getting

    Mar 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful property, clean and fun atmosphere

    We loved our stay at the riu, staff is friendly and helpful The food was really good The pools and kids play area were super fun and the beach was beautiful

    Mar 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic hotel, great food and drinks! Location out of the way with a long stretch beach to walk.

    Great welcome and free upgrade for my husbands 50th as hotel wasn’t full. The hotel is welcoming with great facilities! The drinks are outstanding first one for us with pink fizz!! Good wine and great cocktails! Loved the waiter service around pools and in all restaurants. The food is great so much choice. We tried the Italian and steak speciality restaurant but think they need to have a booking system. We stayed in a rui in Cape Verde so easy to book on app. You just wait and queue here the only downside. Rooms cleaned daily staff always working hard. We loved the beach to walk daily Highly recommend

    Mar 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Best beach! Very clean resort with excellent service

    I would love to give the Riu Dunamar 5 stars but the food. Breakfast and lunch were great. Buffets are fine for that. Dinner it would be nice to have an menu to order from. Also the evening restaurants did not serve drinks, just wine or beer. The steak house was the best. Bamboo the Asian restaurant was not good at all. Very greasy food. This resort had the best beach ever! So clean and the sand was beautiful. The Sorgum was at a minimum. The pools were awesome and the whole resort was so clean! The service was amazing. Loved the bartenders and servers. Our room was also so comfortable. The bed was great and shower wonderful. Again I really wish I could give this resort 5 stars:)

    Mar 04, 2025