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Hotel overview
Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
710 reviews
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Feb 04, 2025Horrible customer treatment
The service was terrible due to the service and the treatment that the workers give us, we were next to a family that got beaten up in front of my friends and myself, the security guards were really aggressive and treat the other guests as a criminal by cuffing them, taking them out of the resort and even calling the cops
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Feb 03, 2025Winter getaway
Everything in regards to service, room and cleanliness was great. The only critique would be in regards to food and entertainment. Food was good but the same thing we have been getting at Riu for the last 15 years. Entertainment the same as food, the same thing. Would be nice for a bit of change. Overall enjoyed every part of it otherwise.
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Feb 03, 2025
My stay at Riu Caribe
Great time! I highly recommend checking out riu caribe. I was here for a week with a couple of friends and we all had a great time here. The drinks and food were good at all times. The view of the beach is amazing and relaxing. If you are considering staying here at this resort I highly recommend it and would encourage you to try everything while you’re here. It’s an amazing experience and I will definitely be back.
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Feb 02, 2025Excellent Location and great customer service
Excellent location, great facilities could not fault the customer service had a great buffet service or 5 a la carte restaurants you could attend. You can book onsite to go on some boat tours which are competitively priced. Most of the rooms are faced towards the sea and it is a great view to behold everday.
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Jan 31, 2025
Great time and RIU
Gf and I stayed here Jan 2025 and absolutely loved it. Super clean and friendly. Israel the bartender is the absolute best. Would absolutely come back