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Hotel overview
Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
633 reviews
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Jan 01, 2025Best All-Inclusive
I don't expect great food or the cleanest rooms when I stay at all-incllusive resorts. Instead, I am looking for convenience, value and relaxation in the sun. But we took the family (7 of us) for a Christmas vacation to Riu Caribe (our first rip to Cancun). This was by far the nicest accommodations of any of the all-inclusive Mexican resorts we have stayed at. The service was friendly and excellent, the food was quite good and there was an impressive variety of options. Our housekeeper, Ziola (?) was friendly and thorough (even decorating the bed with balloons on my birthday). I highly recommend Riu Caribe for anyone seeking an exceptional all-inclusive experience.
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Jan 01, 2025
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We enjoyed ourselves at this place. Staff was very nice and friendly. But I wish the staff handling the food can wear gloves.
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Dec 30, 2024
Good Value/Thumbs Up
A very good experience for our family of 4. The staff was consistently friendly and helpful. Good variety of food (5 restaurants: standard, Mexican, Asian, steak, and up-scale); decent quality for buffet-style food and had good experiences at all that we tried (did not go to the steak house). Rooms and facilities were clean and well-kept. Some highlights: There is free kayaking/bodyboards. They have on-site scuba lessons/excursions (for a fee). The private beach is not overly crowded and I was able to lap swim in one of the pools when the pools first opened at 8 am. Beach volleyball was readily available. The other guests were friendly (important if you are doing activities) and the atmosphere was relaxed. Hotel services (e.g., getting seated at restaurants, getting towels, addressing minor needs) was efficient and good. Some minor criticisms/observations: The double beds seem to run on the small side, so two adults (or teenage kids) in one bed is a little uncomfortable. The music/activities can be somewhat loud, and this place does seem to cater to a younger crowd (more young couples/young families, not necessarily college-aged). It can be fun, but this depends on personal preferences/expectations. The food establishments all closed at 10pm (bars stayed open later but did not serve food). Would be nice to have some hot food options that were open until at least midnight. There was a place where you can get burgers/hot dogs/burritos that you can reheat in a microwave but that didn't seem too appetizing or sufficient, especially if you were coming back late from a day-long tour. For this price point, this is a solid choice and I would recommend it.
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Dec 30, 2024
RIU stay
it was an amazing place with lovely people and delicious food. great drink. clean room but the only thing that i can mentioned is size of bed was small
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Dec 29, 2024
Excellent stay with our 20 and 22 year old daughters
We and our daughters loved our stay. Pool parties were just awesome and all Riu party activities were nice to join. Great food variety, also with a bbq on the beach. Try not to overcook the food at the buffet (overall very good food, just something to keep an eye on). Some other things to improve: inside gym too small. Some evening activities were not clear in the app where they were held. But overall a 10 out of 10. We are looking forward to our next stay at one of the Riu hotels.