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Hotel overview
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
593 reviews
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Nov 24, 2024Riu caribe birthday trip
My recent stay at a hotel in Cancun was an average experience, deserving of a 3/5 rating. The location was undoubtedly a highlight, as it was conveniently situated near the beach and local attractions, making it easy to explore the area. Additionally, the staff were generally friendly and helpful, particularly at the reception and concierge desk. The pool area was well-maintained, offering a relaxing atmosphere with stunning ocean views.
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Nov 24, 2024Best place to party and enjoy the beach with family
Fantastic place if you’re with a family but also want a taste of just an adults only party. The rooms were clean and staff friendly. The only downside is the ocean view room are hard to sleep in as the music from the pool/party area bleed into the rooms. If you’re traveling with a little child that could be tough when trying to put them to sleep. Overall, a great experience. Would recommend for large families and young adults
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Nov 22, 2024Overall Satisfaction
Our stay at RIU Caribe was nice. The mattress’ and beds weren’t the greatest, but room was clean and maintained daily. The buffet was good, snack bar was okay. There was no room service, but snacks always available. Staff was friendly and fun. One life guard named Sergeio was rude and embarrassed us in the pool, but manger was great. Beach was amazing!
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Nov 21, 2024
Best holidays
It was my first stay at RIU Caribe, 14 days of the best holidays and I already plan my next stay there!
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Nov 19, 2024
Vacation par excellence!
All twenty-eight (28) of us could not have been happier or enjoyed ourselves more! It was a vacation to remember!!!