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TripAdvisor traveler rating
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Great for a work retreat!
I booked a work retreat at Poco Diablo Resort and the team can't wait to return once their renovations are complete! Great stay and fantastic support staff, and pretty easy to navigate from the various airports. Food and accommodations were great!
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Disappointing property
The hotel room was tired and didn't look especially clean. Maid service was disappointing. Bathroom counter not wiped clean, soiled linens left behind, bed "spread up" haphazardly (which frankly didn't matter) . Air conditioning old and VERY loud when it kicked on. Commode constantly ran and sometimes wouldn't flush, shower had NO pressure. For the price, it was disappointing. Would not stay here again. Will say the front desk staff were very nice during check in and the lobby area looked nice. Not sure what they could have fixed other than a room change so didn't ask --all the rooms looked comparable from the outside. Only there two nights.
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I would pass on this hotel
The pictures on the hotel website make the hotel look great. In reality, I found the room lacking, and the food in the hotel restaurant not to my taste. The pool area was a depressing affair. More like motel quality pool area. The one bright area was the parking lot. Lots of spaces to park near the lobby and guest rooms.
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Very disappointed
Go someplace else. For the money you can stay someplace nice. It’s not a resort, it’s an outdated hotel claiming to be a resort. There isn’t even a hot tub. Rooms are dated, lighting in room is like being in a dungeon. No microwave in the room and coffee maker is a joke.
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Just what we needed
If you are going to be in Sedona this is the place to be! The staff was so wonderful & kind! The room was just what we needed! Beautiful grounds, well kept! The restaurant was delicious, we ate there twice! Just overall a lovely place! Well worth the price! Also the location was ideal!!!