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Hotel overview

One of Reno’s most dynamic hotels, this superior getaway treats groups, active travelers and gaming enthusiasts alike to upscale services and inviting amenities. Here, award-winning dining options, including a 24-hour coffee shop, will delight your palate; while 24/7 world-class gaming, headliner entertainment, a hip nightclub, appealing bars and lounges, a full-service spa, salon and health club, wedding chapels and a year-round, heated Waterfall Pool ensure unforgettable stays for each and every guest. Just five minutes from the Reno-Tahoe International Airport, this AAA 4-Diamond Reno hotel is a splendid escape from everyday. 
Resort Fee Inclusions:
• Airport Shuttle
• 2 Bottles of Water Daily
• Incoming & outgoing faxes up to 5 pages daily
• Use of Fitness Center, pool
• Access to business center
• Parking garage & surface parking
• In room coffee with Keurig coffee maker
• Phone calls (Local & #800)                                                                
• Access to electronic vehicle charging stations
• Five hotel coupons
• Concierge service

Property information

Year Built: 1985
Last Renovation: 2017
Accessible rooms: 42
Floors: 18
Total rooms and suites: 1623

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Mandatory City of Reno-Imposed fees: A $2.00 nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking. *Subject to change without prior notice.
Advisory Guests must be 21 years of age to check in to a room. Valid identification is required upon check in
Advisory A minimum mandatory hotel-imposed fee of $45 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Hotel Amenities:
Complimentary WIFI

Resort Fee – (Leave Resort Fee information if travel is still current.)

Resort fee includes:
• Airport Shuttle
• 2 Bottles of Water Daily
• Incoming & outgoing faxes up to 5 pages daily
• Use of Fitness Center, pool,valet
• Access to business center
• Parking garage & surface parking                                                                              • In room coffee with keurig coffee maker
• Phone calls (Local & #800)                                                                
• Access to electronic vehicle charging stations
• Five hotel coupons concierge service.
• Concierge service

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 12120 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wonderful Property, marred by rude front desk manager

    This is our 5th visit to the Peppermill which we love. From the rooms to the wonderful staff it is a joy. Especially the whiskey bar..great entertainment and the bartenders are friendly and helpful Only glitch was on last day. We love the beautiful videos they show in the rooms on 3 different stations with relaxing music. Sometimes my wife and I just lay on the bed watching while drifting off to sleep. Well, this last day the channels sadly shut down for the entire day. We went down to the front desk to express our concerns and the agent shockingly suggested several times that she should just “quit her job right now”. Bizarre. Then the front desk manager Jamie came out with an attitude claiming that the glitch was caused by the weather. Later in the evening a maintenance man said that was a lie. The shutdown was caused by the system getting switched to fiber optics. She was just the opposite in what you would want representing the hotel in the front of the house. Incredibly nasty.

    Nov 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic sports book section

    The only thing we did here was go to the sports book on Sunday for NFL football.. But, it was an incredible place. There was a whole circle of large screens hanging from the ceiling showing every game. The seats were comfortable. if you are going to watch sports in Reno, this is the place to go.

    Nov 11, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Shout out to 2 great slot attendants

    Stupid and tired, I cashed out of a machine and left the ticket. Ashley, a slot attendant in the high limits area, was so sweet and got ahold of Rhoda, the slot manager, and they worked to figure out what happened to the ticket. They got an image of the person who cashed in the ticket and although I'm not sure yet if they found him, they did give me half the amount in free play and said they would continue to work on getting the rest back. Thank you both for the caring attention given to my mistake. You were both so kind.

    Sep 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice place

    Nice hotel with great restaurants! The conference spaces are perfect for large events. The rooms are mostly clean and the staff is very friendly. The only downside is the cigarette smell from the casino is everywhere which is very bad for public health.

    Aug 13, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Hotel

    This hotel was pretty great. Nice remodeled rooms. The pool area was wonderful. Instead of blasting party music it was quite quiet and relaxing. The all you can eat sushi at oceana was really good. AND extra points for this: I forgot my bathing suit on the back of the bathroom door. On their website they provide an easy to fill out form. I did and 3 days later I received my suit in the mail. Who does that kind of service any more?

    Aug 13, 2024