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Hotel overview
The Paradisus Palma Real Golf & Spa Resort located on Playa Bavaro is the favorite all-inclusive resort of guests that love luxury and the essence of the Caribbean. The perfect setting: turquoise waters, white sand, beautiful fountains and lush, exotic gardens; every corner a unique spot to live incredible experiences.
Paradisus Palma Real Golf & Spa Resort is located in Punta Cana, on the shores of the most beautiful turquoise sea you have ever imagined. With its unique character Paradisus Palma Real will make your holiday an unrepeatable experience. Presided over by the Plaza Colonial, and its 12 restaurants all loaded with their own personalities make the Paradisus Palma Real a resort that has to be lived.
With activities from dawn to dusk, Paradisus Palma Real has a wonderful, vibrant atmosphere. Enjoy the shows at the theatre, the latest music at the Red Lounge or the salsa classes in the Avenue Bar. The holiday of your lifetime begins at the Paradisus Palma Real.
Destination Inclusive Experience: a private catamaran ride to a serene beach and participate in an oceanside class to embrace the magic of Punta Cana and connect with nature.
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
24412 reviews
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Jan 01, 2025Don’t bother with this place.
Poorly managed hotel. Asked for rollaway bed upon arrival, promised to receive one , never showed up in our room. Front desk tried to trick us into paying additional $4000.00 USD to “ upgrade”. Didn’t work, so they gave up pushing the idea and gave us our rooms near the beach anyway for no additional fees. Hotel wanted to charge extra for EVERYTHING ! Even using water park for kids at Melia next door, knowing it’s included in our stay. Rude staff at water park! Constantly waiting for fork and knife set while seated with our food at buffet restaurant . Seems like restaurants were training new staff. Slow or inconsistent service. Wasn’t overly busy. Plates being grabbed from under our mouths while eating above the plate. Staff don’t smile. Booking restaurants is a joke. Lots of people unhappy. Many complaints while at the beach & pool. The vibe was disappointing. Poor management. This place needs a management makeover!
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Jan 01, 2025Family New Years Eve Celebration Trip
We arrived on Dec 27 and will be leaving on January 3. It’s my husband, my two college-age kids, and me. So far, it has been an amazing trip. We booked reservations for the restaurants before arriving. So far, it has worked out for us. We have enjoyed the food at all the restaurants, and the service has been impeccable. We have food allergies and communicate them using Google Translate. The buffet has plenty of options. We especially enjoyed the cook-to-order stations and the Dominican food station. Our favorite night so far has been the Legend of the Sea New Year's Eve Party. It was an amazing party with live entertainment and dancing on the beach. They set up the beach beautifully with chairs, tables, lounge chairs, and plenty of 2025 props for photo ops. It exceeded our expectations. We are staying in a deluxe two-bedroom master suite. There is plenty of room for the 4 of us. The cleaning staff has been great. The rooms are clean and well-equipped. Some minor repairs are needed. One of our outlets is not working, and a few curtain clips are missing. Easy fixes The pools and the beach are gorgeous. We had no problem getting beach or pool chairs, and we are not early risers!
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Jan 01, 2025
5- star facility with 2-star service and food!
I honestly don't understand how this resort got such good reviews. The hotel itself looks nice, just like any other 5-star all-inclusive resorts but everything else was mediocre at its best. The quality of food was inconsistent, drinks were watered down, and the shows were amateurish. The only saving grace was the staff members at the beach who were always attentive and caring but for $900 per night, I expected more. Also don’t bother the book the Reserve. Whatever service they offer, you can get it by asking the front desk. Not worth the money. Also the app never worked!!
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Jan 01, 2025Can’t get more pillows or dinner reservations
It is impossible to get extra pillows and to make a dinner reservation. My room is a suite and is beautiful but my children are sleeping on the pull-out and when they made the bed they didn’t include pillows. They are also unable to accommodate dinner reservations for 10 people. We have had to eat at the buffet every night. No restaurant seems full. Seems like if you upgrade to a different level they treat you better. For the amount of money this vacation is costing, that just isn’t right / fair.
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Dec 31, 2024
Family Christmas Vacation 2024
The resort was amazing. Our concierge Christopher took great care of us. He helped each day with our dinner plans, left thoughtful gifts, and checked in with us each day. I highly recommend him as your concierge. I would highly recommend this resort. The food and restaurants were great for an all inclusive vacation.