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Hotel overview
Experience an all-inclusive getaway that indulges your every wish—and fully immerses you in the local essence. From dazzling beaches and dream pools to entertainment and activities, world-class dining, your stay—and your story—is up to you.
Destination Inclusive® Luxury Resorts
As part of your benefits as a guest of the Family Concierge segment, you will have included during your stay, a different day enjoying an exclusive experience outside the hotel facilities to know a spectacular place in Punta Cana, where you can enjoy an exciting, family, and fun atmosphere with activities for all ages. With everything, you need to create unforgettable moments with your family and friends.
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Hotel details
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
2648 reviews
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Mar 30, 2025Friends trip
2 families, one destination. This trip was perfect. Swim up was excellent. Service, beach and activities were great. Will definitely return
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Mar 28, 2025
Great restaurant experience
Sara at karnika steakhouse was great. She gave us wonderful service. She is a great server and very friendly and made our experience amazing at this restaurant We will definitely go back and request her as our server. Love this place and Sara
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Mar 28, 2025SAVE YOUR MONEY!!!! Do NOT book!
DO NOT BOOK HERE. It’s my birthday, and I’d rather be at home right now. From the start of our stay we’ve been met with problems. Booked for a double bed, they put us in a king bed. Who said we wanted to sleep together? They said they couldn’t accommodate us. Service is lackluster and piss poor. It seems as though we’re bothering them in the restaurants and the bars. Food has been cold the entire time—from the buffet to room service to the restaurants. We spoke with front desk twice and our travel agent who said they’d send a complaint to guest services. No resolution was met. Today was my breaking point. I spoke with Guest Services agent Sonibul (check spelling). She said there’s nothing they can do about it. Said we should’ve complained to them earlier as if we hadn’t complained to other people before. This resort is not luxury, at all. Buffet serves the same food, tables are constantly dirty, broken beach chairs, dirty pool beds. Everything has been terrible. Never again
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Mar 28, 2025
Best
I feel very comfortable and relaxed! Hotel very nice and clean! Food is good , service excellent! Delis Garcia every day gave me daily schedule and help me booked the restaurant! Feel like home. If you go vacation, it’s should pick this hotel!
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Mar 28, 2025Circle Member Review
Our visit this year was a little disappointing, public areas were crowded and other than the beach members had a tough time utilizing the pool services. Food needs to improve in certain areas the Members dining area is excellent but not everyone visiting the property can use Amor de Mar. Origins always has a great selection of good food as do some of the other restaurants, Karnica needs work food is not as good as it should be.. Hotel rooms and amenities were top notch, clean and in great condition. Enjoyed the entertainment but the stay wasn't as relaxing as in the past.