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Hotel overview
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Apr 22, 2025Great time at the Wyndham
We had a very nice time at the Wyndham Alltra. The room we stayed in was very comfortable (king bed and full size bed). The beds and pillows allowed for a restful sleep. The food and drinks were great. Our favorite restaurants were the Viaggio and Ventanas Restaurants. At the Viaggio (Italian) food was amazing!! Special thanks to our waiter Pascual. At the Ventanas (buffet style) you will find meals to satisfy any pallet! The staff is truly accommodating at this restaurant. Special thanks to Antonio who always kept our drinks coming and was always willing to get us what we needed! Also to Adan who worked the grill station - he made the best omelettes every morning.
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Apr 21, 2025
Great for families with young kids - good food and not overwhelming in terms of the size of the resort.
Great option for families with young children. Good food/buffet and the Asian/Mexican restaurants were quite good for an all-inclusive. The pool area for kids was great and the main pool was entertaining as well with the various activities. The beach location was good and good set up with the cabanas and palapas/beach chairs.
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Apr 20, 2025
A Nice, Fun Family (of 4) Stay
This was our family's second April in a row to stay here. We liked it so much last year that we decided to book there again. And would definitely consider staying again on our next Cancun trip! The rooms are comfy and quiet; we slept great each night. Many activities throughout the day and our 5-yr old really liked the Kids Club (the 2-yr old wasn't old enough). Ali is fantastic with the little ones and was also assigned to us one evening when we arranged babysitting services with the concierge. They both had such a nice time with her. The whole family enjoyed the various food offerings; zero complaints there. As far as service, it was top notch. Always friendly and helpful and I don't recall ever having to wait long for tasty adult beverage. I would most certainly recommend to families with young kids. I am not sure you can beat this place in my opinion. Anyway, I think that about covers everything. Tip: For the evening during your stay that you decide you'd like to eat at the Italian restaurant (Viaggio), go as close to 5pm when they open as possible. Otherwise the wait can grow to be 1.5-2 hours.
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Apr 20, 2025
Enjoyed my stay at Wyndham!!
I enjoyed staying at Wyndham Alltra. All Staffs were friendly and had provided great service. Food was great and had lot of options even for people like me who doesn't eat any chicken, meat, fish etc. I had only one issue during dinner at Azul as the quality wasn't that great. Both my kids age 11 & 17 thoroughly enjoyed the stay as well. The experience was so great that my younger one left the note at the time of checkout in the room! The room was also cleaned when I checked in and was feeling sad when the time comes to leave. There were good number of options for food and beverages, and service was excellent. Before I came, I had some hesitation about the security as lots of people were talking about weird experiences, but I wasn't feeling anything like that once I reached the resort. One thing I want to mention is to have coconut as a part of the inclusive package.
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Apr 20, 2025
Family friendly place
Great family friendly place to have a wedding. Swim only where the yellow flags are on the beach. Red flags indicate (I think) rocks in the water, Waves can be large at times. Life guards on duty during the day. Bar and cabanas on the beach with service.