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Hotel overview
Set on the iconic ocean-front lava cliffs of Keauhou, the Outrigger Kona Resort and Spa captures the awe-inspiring beauty of Hawai‘i Island’s Kona Coast. Explore the on-site remnants of Keauhou Bay’s ancient fishing village, learn stand-up paddle boarding, witness gentle manta rays feeding at night from our viewing deck and immerse your senses in the foods and dances of Polynesia at our Feast & Fire Luau. Experience genuine Hawaiian hospitality at a resort that celebrates the true essence of Hawaii.
A legendary Kona resort reborn at Keauhou Bay
- Perched on the cliffs of Keauhou Bay offering spectacular ocean views
- Newly renovated guest rooms, suites and meeting areas harmoniously unite the property's heritage with modern aesthetics
- Oceanfront pool and water slide, offering family-friendly fun for both kids and adults
- Feast & Fire, Kona’s premier lu‘au experience, immerses guests in the culture and legends of the first Polynesians who set foot in Hawai‘i
- Daily cultural activities provide an immersive journey into the vibrant history and traditions of Hawai‘i Island, showcasing a legacy of enduring Hawaiian hospitality
- Partnered with the Pacific Manta Research Foundation, featuring Manta Talks and other ocean conservation events
Location
Kailua KonaProperty information
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Hotel details
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Ratings & reviews
TripAdvisor traveler rating
40 reviews-
Wasted potential
The hotel is severely under staffed. If you go to dinner, the restaurant is 80% empty but they can’t seat you because they have a single server. The bar staff seem to hate to work here and treat guests accordingly: they ignore you, no acknowledgement like “I’ll be right with you”, they avoid eye contact until they get to you eventually. This happened every time we were at the bar. One time when they finally got to me so I could order the fish tacos, turns out they did not have fish tacos. How can the planning at this hotel that they don’t have fish in Hawaii! In any case the food is broadly bad. The cafe staff are friendly and attentive. Some of the best rooms are in front of the pool full of screaming children until 10PM every night. The room balconies seem to amplify the sound and the room windows have zero sound proofing. Also, our premium room has an AC system that sounds like an old broken fan and the toilet runs constantly. The location of this hotel is great, it could be such a nice hotel but it seems very poorly managed. It’s as if people without any hotel experience stumbled upon an abandoned hotel (this used to be a Sheraton) and are attempting to run it.
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Outrigger Kona not for gluten free (celiac) people but beautiful property
This property is beautiful. Do yourself a favour and get an ocean front room on the manta side. It’s quiet and you see manta rays feeding at night. Kim at the pool side bar was great. NOT many gluten free options and staff not knowledgeable about it so get a car and eat off property
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Beautiful Hotel and View of the Ocean
We loved staying at the Outrigger hotel. I stayed with my 5 and 7 year old for a vacation trip. We had a room with 2 double beds and a balcony that had a partial view of the ocean. It was beautiful! The staff went above and beyond. Kiara at the front desk was very helpful with our check-in process. My kids are still wearing the shells we were gifted. We spent a lot of time at the kids pool, and according to my kids, they went down the slide thousands of times. The attendants at the top of the slide were awesome and fun to talk to. They also gave great advice to come up to the top of the slide to get pictures of the sunset. (Genius advice!). The location of the hotel was great because we wanted to spend a day on the east side of the island and beaches that were north of Outrigger. The housekeeping were also very kind and helpful.
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Holua lunch
Kim at Holua Restaurant was a wonderful waitress... she was very friendly, very helpful and attentive. She paid personal attention to each one of us and made us feel very welcome. The second day she remembered us and our names which made us feel appreciated!
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Beautiful hotel and AMAZING staff!
Tessa and Sharlene, thank you so much for giving me such a memorable experience! YOU BOTH MADE MY TRIP! I highly recommend this peaceful, beautiful, and relaxing hotel away from the crowds and in paradise. I can’t wait to come back very soon!