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Hotel overview
Escape to paradise at our tropical oasis nestled oceanfront on the Garden Isle’s East shore. Experience the warmth of Hawaiian hospitality across 25 lush tropical acres, centrally located between Hanalei and Hanapepe. Just minutes away from Lihue Airport, our private sanctuary is tucked down a tree-lined drive and is complimented with tropical landscapes and the island’s serene sunrises, all just waiting to be discovered.
Our beachfront accommodations features stylish guest rooms each with private balconies and sweeping views of the ocean and/or mountains. The resort also includes 4 outdoor pools with 2 waterfalls, a 75-foot lava tube waterslide, 3 restaurants, nightly live entertainment, on-site fitness center and spa, meeting rooms and a ballroom. Your Hawaiian home away from home in paradise awaits.
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3178 reviews
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Feb 25, 2025Staff was very unfriendly
Aside from the facility being dirty. Stores restraints and amenities closed while we were there and lack of parking for hotel guest the reason I am giving the outrigger hotel a poor rating is because of how curt the staff was with us. From the front desk to the pool towel stand to the restraint staff specifically Shutters I believe is the name (1st restaurant as you walk in lobby). The only pleasant folks we encountered were the gentleman who work the from entrance. The entire and I so mean the entire rest of the staff was unfriendly and at times downright rude to us. We paid nearly $400 a night for our stay. The pool and hot tubs were decent and the only part of the stay I felt remotely was worth it. But again people working towel stand which you either have to check out or pay for were not friendly. I am planned h two more trips to Kauai in the next 3 4 mo the and I won’t stay at the outrigger again. Sad because the potential is there but the hotel has been let go and the staff matches the personality.
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Feb 20, 2025awesome trip!
The staff is awesome, the portions at the Outrigger are huge, and the ocean is beautiful. This was an anniversary trip and we decided we didn't want to to anything but relax & hang out by the pool, this was the perfect destination for us. Definitely will come back again.
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Feb 16, 2025
Excellent staff and customer service
Our housekeeper Elsa was excellent! She took the time to learn our first names and greeted us personally each time. The front desk staff were both friendly and efficient. So was the bellpersons. We appreciated the Aliha Spirit the staff embodied.
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Feb 15, 2025
Wonderful experience!
The hotel property, the room, the beach, and the staff were all wonderful! My husband and I had a great time and we plan to be back. The convenience of being right in Lihue was a benefit as well. We were close to many restaurants and shopping areas.
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Feb 13, 2025It would probaby be worth paying a bit more for a better place.
Carpet is frayed in multiple places, flooring in elevator needs replacement, paths leading to buildings are narrow, doors into lobby are blocked off to create an egress challenge. Airplane noise. Expensive food. Parking is $30 a night and a long distance from rooms through a circuitous path partially along a road with no sidewalk.