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What A Great Place And Highly Recommend
One Ski Hill Resort is top notch. From check in to out our door skiing, this place provided everything we needed. The staff, restaurants and the T-Bar were exactly what the doctor ordered. I highly recommend this lodge and we are already planning our trip back for next year. From the easy access to rentals, lessons and the shuttle service to town there is really no other place to stay.
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Poorly maintained facility
First, the positive: 1. Parking right in the building 2. Directly on the hill Next, the negative: 1. Rooms are tired, not well maintained. Hot water not very hot; gouges in the wall; room cold much of the time 2. Stayed an entire week, but only one cleaning. We had to ask for garbage to be taken. 3. Pool area is old, tired, smells 4. Restaurant has mediocre overpriced food. 5. Elevators sometimes stop working. If you’re willing to spend $1,000+ per night you might want to look elsewhere.
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Great Spring Break Location!
This was our first stay at One Ski Hill but not our first time in Breckenridge. We appreciated the ability to walk out on the first floor 10 minutes before ski lessons started and our daughter being early :) Each unit is individually owned and ours was well stocked with everything we needed for the week! Marty, Zac, and all of the ski valets were amazing! Being handed your skis when you walk out the door in the morning is such a luxury, as well as them returning them for us at the end of the week! We were able to take the gondola into town before 5PM and then Peter would pick us up after dinners and safely drive us back. Everyone was V helpful and for us the sauna and pools were great, the indoor hot tub was working but the outdoor wasn’t but if we wanted to we had the option to walk a minimal amount of steps next door to their hot tubs :) I will end by noting that after recent reviews I called and talked with management to level set expectations and we walked through every concern and came up with alternatives, many were not needed and overall we highly recommend!
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Poor value, poorly managed
We have stayed here throughout the years since it opened. We have witnessed a major deterioration of quality and service. This past time was the last time. It’s one thing to pay $2000 a night, but to sneak in the fine print a $200/night resort fee for broken indoor hot tub, outdoor hot tub, sauna, AND steam room is unacceptable. After contacting management regarding the issues, no regard for customer service or even a response was provided. Next time we will spend our money elsewhere
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Avoid this property
Extremely disappointed with this property - most things were not functioning (outdoor Hottub, sauna, steam room..etc) and things were in extremely poor condition including our bathroom fan which leaked water. We had a two bedroom room which was updated and had a nice view. We will go next door to the Grand if we return to Breckenridge