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Hotel overview


Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 1989
Last Renovation: 2015
Accessible rooms: 4
Floors: 8
Total rooms: 336

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government will be charging all guests in the area of Quintana Roo an Environmental Sanitation Tax of a minimum $5 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
Current Renovations: Description: Important Notes:
*The brochure may state that the hotel is accessible for the disabled. The hotel does have ramps and elevators, inside only. The hotel does not have handicap accessiblity to the pools or the beach area.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 12677 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Excellent Hotel if on a budget

    Great Value. But you pay for what you get. Overall experience is 3.5 out of 5. Staff friendly. Hotel a bit outdated but clean. View from front of the hotel is the back of a mall that is not inviting.

    Feb 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    WILL KEEP RETURNING

    We have kept coming back year after year. Sometimes twice a year. We very much enjoy the staff at this resort, , the pools, the view of the beach and sea. It has a great beach! We have been enjoying this facility for over 12 years. It is close to the airport, close to the Isla Mall and Casino. It is a great place to be able to RELAX.

    Jan 31, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Picked the week with lots of rain 🤦🏻‍♂️

    Good location, place is clean and rooms are comfortable. Beach and pool areas are very nice. Food in buffet was good however most was usually warm to cold. Food that should’ve been hot was generally warm too cold

    Jan 31, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not a 4 star. 3.5 at best

    Over-rated hotel. Very good if you get a good price. I would not recommend this unless you want something simple.

    Jan 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Give this resort a try!

    The size, location, and atmosphere of the resort is perfect for travelers who are ready to relax and be treated like family. The pools are steps away from the beach. Pharmacy on resort for any needs while away. Walking distance from local shops and restaurants.

    Jan 29, 2025