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Hotel overview
Get exclusive perks during your getaway at Occidental Punta Cana. Travel now through December 22, 2022 and receive:
• Additional $200 in resort coupons per room
Valid in Superior Royal Level room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Located on Punta Cana’s famous Bávaro Beach along a seemingly endless path of stunning white sand and vivid, turquoise waters, sits the all-inclusive Occidental Punta Cana. Enjoy the tranquil atmosphere and Spanish-style architecture while being surrounded
by tropical gardens and breathtaking views. The resort features over 860 colonial-style rooms that are ideal for either families or couples, up to 11 restaurants, 10 bars, four swimming pools including one with a spectacular waterfall, and live music shows
and Latin dance classes at the Mangú Club. Enjoy all the water sport action available under the tropical sun, like windsurfing, water polo, scuba diving, plus other sports activities within the hotel’s facilities. For those seeking a more elevated experience,
Royal Level accommodations offer our best views, unlimited access to our specialty restaurants, private check-in, personalized concierge service and much more.
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
11317 reviews-
Occidental Punta Cana Review
Great experience. We really enjoyed the hotel and particularly the beach. Very good service. The only detail, the food.
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The best hotel in Punta Cana
The best hotel in Punta Cana, everything went amazing. The food it’s delicious, you have many options to choose from. The beach is from a movie, pretty clear and the drinks were also incredible. The rooms very comfortable and the staff it is very polite. In the same way, they have many activities trough the day and shows in the nights. The party in the disco it was so fun. Definitely I’ll come back soon.
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OCCIDENTAL PC
Would not go back. Although, beach and resort looked great. The service and the food was far from the looks of the place. Staff were very rude, we constantly had issues with our room and the food was mediocre at best and constantly cold.
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1-star resort on a beautiful beach
We booked months in advance for ~$200 a night (incredible right??), but we still felt like we were ripped off. They should have paid us to eat that food, and the only decent activity available was to sit by the beach (if you wake up at 7 to go reserve chairs) and no, the pools were not better. Those chairs were reserved by 8 am. The entire experience is just waiting in lines for terrible food/drinks. Nobody will come serve you or pour water during your meal or rectify anything you complain about. I saw multiple other families storm out of a meal when their food was wrong/cold/gross and the staff refused to fix it (we nearly did twice, but curiosity kept us around to see what new hell the dessert would come from). The best part of our family trip was actually leaving the resort for an ATV trip to a different beach. The rooms and housekeeping were perfectly average, matching most of what you would get for the same price range (say $150-$400/night) on a beach in the Caribbean. But you get exactly 2 towels per room, no exceptions! I will say, if you have young children and no standards, this place is rife with children running around causing havoc, and the best performance they host (every night at 8) is a children’s 'choreographed' song/dance. It’s adorable chaos. The beach is beautiful and mostly tranquil, but you can expect to be bombarded with vendors that the resort has approved selling anything from random rugs and rocks to spa services at the resort. They're all equally pushy and obnoxious, one even yelled and threatened my grandmother for supposedly promising to buy from him when she had never spoken to him. That said, the beach is super nice and well maintained for miles, and it ranks in the top 5 beaches we've been to, which is a huge compliment from my dad and grandmother from Barbados. Every other building on this beautiful ~4 miles of beach is also a resort. Try one of those. The beach is beautiful, but occidental is trashy. The only other thing we enjoyed was the made-to-order pizza. If you find yourself at this resort by some stroke of bad luck or bad decision making, please skip the buffet and the a la carte restaurants for dinner. Just go straight to the pizza bar that opens at 6 PM. You will thank me. It's one of the only palatable options on the property. I wish this was just because we're picky or american or whatever, but it's the truth. This pizza is just a hair better than frozen mind you. It's just better than the other options.
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I love Royal Club
The ambiance is amazing and the beaches are the most beautiful . The waitstaff works extremely hard. The food was very good and lots of options for the family. Royal club is awesome ! Would like to stay longer next time. I think they should replace some beach chairs