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Hotel overview
The Occidental Papagayo – Adults-Only hotel is a fantastic adults-only experience in the Gulf of Papagayo on the stunning west coast of Costa Rica. Guests can enjoy both the comfort of the All Inclusive program and the exotic fauna in the vicinity. The hotel features spacious and bright rooms, designed with everything necessary for the enjoyment of guests in an adults-only environment. To enjoy the area of Guanacaste and Culebra Bay even more, there is nothing better than making the most of activities such as diving, cycling, guided tours, kayaks and many more options. You may also opt for the most reinvigorating relaxation and enjoy the fantastic pool and relax in its beautiful outdoor gardens. The hotel provides a magnificent culinary offering, including 2 international à la carte restaurants and a buffet with international food, as well as a snack bar and lobby bar with excellent views.
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
7850 reviews
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Mar 23, 2025Terrible customer experience
Came on a wedding that spent 10s of $1,000s of dollars but didn’t have our reservation saved. The manager went on lunch after we had waited 2 hours with a receipt and booking number. Ridiculous customer service for the price. Don’t come here!
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Mar 20, 2025Inexpensive, friendly all-inclusive resort
This resort had fun friendly staff and guests. There wasn't overcrowding at any of the pools and wait times for seating in restaurants and for the bars was minimum. The beds were not comfortable a bit too hard for me. The food choices were limited and the buffet items not hot. However, considering the cost compared to other all-inclusive resorts I've stayed at, I really didn't expect it to be at the same level.
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Mar 20, 2025
If you are looking for a value with a beautiful view.
Public areas of this resort are beautiful, well maintained and service was good. Activities are geared towards 60 and 70 year olds with a few activities for younger here and there. Rooms need updating very badly. View is great and transportation to the public areas is very quick. However there are no ceiling fans on the porch and its100 degrees. The windows in the bathroom stay open so the air you do get escapes out. Beds, fridge, safe and furniture need replacing. And new sheets and towels could go a long way. Its a nice place to stay if you are on a budget and still want to visit Costa Rica.
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Mar 19, 2025A Trip with Many New Experiences!
This resort is gorgeous with monkeys in the trees and such beautiful views! We were 7 ladies having a girls vacation with varying ages of 60 to 88. There are a lot of hills, the buildings are on different levels, because of the landscaping. We were really worried about how my Mom and Aunt would fair at this resort, but I must say with the convenient transportation, just a phone call away, it was great. They had an amazing time. I must say that it was the smallest buffet I had ever been to in an all inclusive and the only down side of our trip was the staff at the buffet. For some reason, they would not accommodate us sitting together. We offered to fix the tables ourselves and still were met with refusal. On the second to last day, they finally got us the manager who agreed to put the tables together for us. All the other restaurants at this resort did not have an issue with letting us sit together. Just the buffet restaurant. Some highlights were the staff at the front desk helping our friend get her insulin medication that she had forgotten at home. The transport drivers that would get out of their driver's seat to help my Mom get on and off the shuttle, the security guard near the beach that would always point out the monkeys to us, and finally the kayak morning tour. The resort offers to call a taxi to get you to Coco Beach, but it is a lot more expensive than using your Uber app and getting the car yourself. The Uber app works in Costa Rica and the restaurant we ate at in Coco Beach had WiFi to facilitate our getting our ride home. We asked our Uber driver if WiFi would be available there and he seem assured us that we would not have a problem. Coco Beach is a beautiful beach to walk on, very smooth, not too many shells, and lovely black sand. We also took a tour to visit the hot springs, rainforest, and waterfall from the hanging bridge. The tour was excellent, we saw an adult sloth and a baby sloth, a colorful frog, but unfortunately no Tucan. The guide and driver were great!!
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Mar 18, 2025Pura Vida Paradise
Absolutely can recommend, 9+ out of 10, there is always room for improvement but nothing major to complain about. Extremely friendly staff.