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Hotel overview
Get exclusive perks during your getaway at Occidental Costa Cancun - All-Inclusive. Travel now through December 22, 2022 and receive:
• Personalized welcome letter
• In-room bottle of rum, tequila, or wine in select room categories
• Weekly rum or tequila tasting at adults-only hotels once per week
• Additional $200 in resort coupons per room
Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Occidental Costa Cancun is a comfortable all-inclusive resort with beautiful Mediterranean style of 4 stars. It was built in 1994 and has been through various renovations since then, most recently at the end of 2016 in which the front desk, lobby, lobby bar, snack bar, Mexico Lindo restaurant and pool were renovated.
Just 30 minutes away from Cancun International Airport, we are located in the Hotel Zone on the Kukulcan Boulevard in the 4.5 Km, just in front of a quiet and white sand beautiful bay.
The Occidental Costa Cancún hotel faces the Caribbean Sea on the famous Boulevard Kukulcán. This 358-room hotel stands out for its quality and complete Barceló All-Inclusive program that lets each guest enjoy all its services and facilities.
The cuisine at the Occidental Costa Cancún hotel stands out due to the variety on offer, thanks to the four restaurants located within the complex. It also offers a lobby bar, perfect for those who want to relax while enjoying a drink and live music. Among
its facilities and services, you can find a fantastic swimming pool, fitness center and spa, a program of daytime and evening activities, and a kids club for the little ones. In addition, the hotel offers water sports for more fun. The Occidental Costa Cancún
combines exclusivity and comfort in a privileged environment, Cancun, the Caribbean paradise of the sun, with crystal-clear waters and white sands.
316 Double rooms category
37 Double ocean front rooms category
5 Junior suites ocean front with hot tub category
Groups and conventions:
We have a convention room ideal for holding all kinds of events, as well as additional places for cocktails and / or dinners.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
12393 reviews
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Feb 04, 2025Great hotel
Had an amazing time overall. Good food, comfortable beds, well stocked mini bar. Nice rooms. Good pool, good entertainment. Friendly staff. Juanita Chavarria at the bar in particular - sweetest and most attentive host ever. The negatives: because there is no deposit for the beach towels, people just leave their towels on the sun beds, even if they don’t intend to come back, so you never know if they’re taken or not. Not enough sun loungers. Check out is at 11 and you’re only allowed to use the facilities until 3. Many people had their transport much after 3, including us, so we had to wait around in the lounge, without food or drinks. In these temperatures very difficult. Of course you can buy from the hotel owned gift shop but that defeats the purpose of an all inclusive for me… I think management needs to review these two points.
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Feb 04, 2025Wonderful Resort!
Great resort! Wonderful staff, especially manager Luis and Alfredo, Vanilly and Stephanie in the restaurants. Friendly people, very clean and safe area! Beach is swimable, no major seaweed issues at all. Loads of beach and pool lounges to choose from. Will definitely go back !
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Feb 03, 2025Worst experience ever
Don’t let the picture fool you the beach is not a beach but a lagoon is a man-made beach, was not please with the food selection for breakfast is over crowded buffet options are very limited, staff does not care about the guest and the entertainment well that was non existing during my stay there’s the bar is over crowded with 1 or 2 people working the bar. There was so many issues and attitude for the solutions from the staff.
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Feb 01, 2025
Cooking demo
Excellent experience! Chef Andres and Laura gave a wonderful demonstration on cooking paella. It was yummie!!! Overall this was a very good resort experience. Friendly staff, great service and tasty food! Today was a guacamole class with chef Andres and it tasted wonderful! We love these demontration!
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Jan 31, 2025
Special service
We experienced an extra effort from Claudia at the reception desk for printing and scanning time sensitive docs! We were highly impressed of the kindness and speediness of Claudia’s personal service for our special demands especially also for making it easy in English