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Hotel overview

Get exclusive perks during your getaway at Occidental at Xcaret Destination. Travel now through December 22, 2022 and receive:
 

• In-room bottle of rum, tequila, or wine in Premium room categories

• Additional $200 in resort coupons per room


Valid for Luxury Royal Level and Suite Royal Level room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.



An all-inclusive resort surrounded by natural beauty.
The hotel Occidental at Xcaret Destination is an All inclusive hotel located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience.


This stunning complex has 765 rooms and suites with terraces or balconies that are surrounded by lush gardens.

It also features riverbed formations, 7 swimming pools and a private beach with soft, white sand and tropical palm trees.

Plus, the restaurants at the hotel are designed to meet the needs of all our guests. With 11 bars, including the nightclub, and 11 restaurants, guests have the freedom to choose between a snack, an informal or gourmet lunch, or a candle-lit dinner with their partner, among many other possibilities.
This magnificent resort is located near the Xcaret eco-archaeological park and offers a great day out for the family, with over 40 cultural attractions and exhibitions on Mexico’s art and tradition. It offers the Unlimited Xcaret Xperience package, designed only for hotel guests, allowing them to enjoy unlimited access to the Xcaret park throughout their stay.

Royal Level Occidental at Xcaret Destination is a boutique hotel within the complex.

For guests looking for an even more luxurious and sophisticated experience with a private area and personalized service. Wi-Fi and room service included, among others.

Location

Quintana Roo
Cancun International Airport (CUN) : 30 miles

Property information

Year Built: 2002
Last Renovation: 2016
Accessible rooms: 8
Floors: 3
Total rooms: 765

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The hotel is implementing the reservation scheme for their specialty restaurants according to the number of nights of lodging of each reservation. The above in order to ensure a better service and logistics of guest service.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 25322 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We’ll recommend

    Very super nice and friendly staff . Very relaxing . Super fun and relaxing . Super clean, no issue . Everyday was an actively to do, pool and beach were so much fun . I can’t wait to go back

    Mar 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    3 SISTERS TRIP

    Great 10 Days and Many Fond and Exciting Memories To Take Home. A Largw Resort with Many Daily Things To Do!!

    Mar 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An awesome resort with great jungle vibes.

    This was our first stay here and we would definitely come back! The resort had some of the kindest staff we've ever encountered and had amazing amenities. We especially loved the jungle vibes with resident wildlife hanging out around us. We were pleasantly surprised by the quality and variety of food options; we never went hungry or got bored with food! The beach area was so much fun and had amazing scenery. Our gripe is that the walls are paper thin. We heard everything each night.. Our first night, we experience a couple was shouting at each other next to us at 3am and we could hear the entire conversation, it was awful (and thankfully only the one night). But overall, this resort had a great mix of family friendly and adults only spaces. We will be back one day!

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely venue for a small destination wedding

    Highly recommend this venue for a small wedding! Our friends loved the resort as it has tons of animals and protected sites on the property to visit, and the pools and beach are lovely! This was our second time at this venue after being a guest a wedding there previously. Luz Hernandez is a fantastic coordinator and really made everything special. Also highly recommend the photographer that is the main vendor for the wedding package.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    4th visit to Occidental Xcaret

    Other than the check in experience and guest services desk it was a fantastic stay. The onsite and restaurant staff were friendly, helpful, and fun. The site is natural and beautiful. The location is good for staging other adventures. The weather in March is always great.

    Mar 10, 2025