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Hotel overview
Exceptional, fully renovated rooms await your stay in the Resort Tower at the New Nugget! Featuring upgraded amenities like Keurig brand coffee makers, hair dryers, i-Home units and free Wi-fi in every room, you'll love the beautiful, comfortable new space. Relax into the sumptuous new bedding in the modern lodge themed rooms while you enjoy surrounding Reno skyline and Sierra mountain views
Location
Reno AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds. Guests may pay with cash upon departure, however a credit/debit card is required upon check in.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
• Unlimited access to the pool
• Unlimited access to the health club
• Internet access in-room and hotel
• In-room bottled water
• Valet and self-parking
• Shuttle to and from the RNO Airport
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Tourism Surcharge Fee - A mandatory hotel-imposed Tourism Surcharge fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed Tourism Surcharge fee may not include tax and is subject to change. The hotel can provide current fee upon guest check-in.
Non-service dogs or pets are not allowed at the Nugget Casino Resort.
Ratings & reviews
TripAdvisor traveler rating
4690 reviews
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Nov 24, 2024One of the worst hotels in Reno
One of the poorest hotels in Reno on check in they ask you for a credit card then they charge you $4.75 for using your credit card went to my room washed my face the sink took about seven minutes to drain in the morning got in the shower went to put the towel on the back of the door. The hook had fallen off. Nobody bothered replacing it Walked out in the morning, looked down and noticed the carpet that the hall carpet had separated and was torn up that evening went to open one of the Chester drawer drawers. It wouldn’t shut a very poor kept hotel and not a good experience.
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Oct 13, 2024Disappointed in the suite
Toilet was so low! Halfway from my foot to my knee and no grab bar. My room 2051 was a nice big suite but right above the loud freeway. No one cleans your room so my trash was overflowing. Restaurant food was good. I was there for the ukulele festival so that part was fun.
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Sep 29, 2024
It was our worst vacation in the last 30 years
The place is very old, not well maintained, the rooms are dirty, the lobby, casino & rooms smell bad, very bad service, food is bad in all restaurants, it was our worst family stay hotel in our lifetime, we even move out to a better hotel in the middle of our stayed.
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Sep 26, 2024Shout out to Geno the Valet and the front desk supervisor Maureena for making me feel like a VIP
As always I appreciate my free room offers at the Nugget. The front desk Supervisor Maureena is always welcoming and remembers my name. Which makes me feel like a VIP. I arrived late this time and I asked one of the employees if I could get a Bellman's help. He shoved a Bell cart my way and said they didn't provide that service after a certain hour, but fortunately the Valet by the name of Geno stated he'd be more than happy to. It's not unusual for me to arrive late (to avoid Bay Area traffic). But this was the first time that a Bell cart was just shoved towards me. I appreciated Geno's willingness to go the extra mile especially since my left hand was in a splint. Which made loading and unloading luggage a difficult task. It's these little extra mile touches that make The Nugget my go to Hotel when I head up to Reno.
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Jul 16, 2024
Payed 4. Times more than I should!
Don’t book this hotel, we payed 4 times more than what we should!! When we arrived to the hotel the staff couldn’t find our reservation. We had the confirmation mail and we had already paid. We waited for 1,5 hour, and finally got a room. The room was payed from my friends bank account and the deposit from mine (we haven’t signed anything!) we stayed at the hotel from 5-7th of July. The deposit was 100 dollars, but 734 dollars is reserved over 4 times and 3 different days from Nugget hotel on my account. we have talked on the phone, but none of our names was in the system, so they would call us back when they have figured it out. We still haven’t heard from them after a week and they haven’t responded to our mails.