Wish you were here?
Hotel overview
Experience a majestic hotel in New Orleans ideally situated in the French Quarter and just steps away from Bourbon Street, the Convention Center and other iconic attractions. This stunning forty-one story New Orleans hotel on Canal Street boasts beautiful panoramic Mississippi River and city views. The New Orleans Marriott Hotel offers guests a hospitable atmosphere, ideal for leisure travelers. Unwind in one of our 1,329 New Orleans hotel rooms or suites, or stay on the tastefully decorated Concierge level, combining modern decor with pleasing amenities. Explore a variety of conveniences at this hotel in New Orleans, LA, including a fully equipped fitness center and the award-winning 5 Fifty 5 restaurant, serving savory regional cuisine in an exceptional dining environment. Book your next trip to the Big Easy at Marriott, a superior hotel in New Orleans, Louisiana that combines contemporary amenities with classic Southern hospitality.
Location
French QuarterProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Destination Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
This Destination Fee will include the following:
- Daily $20 food and beverage credit
- Daily choice of City Tour Experiences up to 2 people. Tours include Livery Tours of the French Quarter, Garden District, Voodoo History, Haunted History and Bon’s New Orleans Street Food Beignet Package.
- Daily self-guided tour and exploration into New Orleans’ spirited culture and traditions. Open to visitors of all ages. Sazerac product samples along the route (must be 21 to enjoy samples). Includes logoed Bourbon glasses for product sampling for up to 2 people
- Daily Enhanced Hi-Speed Internet Access.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
4441 reviews
-
Dec 05, 2024good for a marrriott. Great M club for breakfast
A good Marriott level hotel. I was lucky enough to score an excellent corner room in the taller of the two buildings. The best thing was the M club for breakfast. Beignets are amazing. Weaknesses were the elevators. They are the sort where you put your key card next to a spot and the spot tells you what elevator to use. Often, my card didn't work because they were too busy.
-
Dec 01, 2024The location is the best thing about this place
This place only has two pros: location and the food. It's in a great location. You can walk all over the place from there or take a streetcar right in front of the hotel. The food at the hotel bar was surprisingly good (gluten-free pepperoni pizza). The hotel is outdated, the front desk staff is not very friendly and neither very helpful. The servers at the hotel bar are short staffed. The mattress was kind of hard and I didn't feel like the bed was comfortable at all. The bathroom has a very low ceiling. The shower was ok, not great, not terrible. We also found an empty bottle of rum in our room that belonged to a previous guest. The bottle was under the chair. I wouldn't go back there and I wouldn't recommend.
-
Nov 22, 2024Perfect location with great views
We love this hotel!!! We’ve stayed several times and have enjoyed every visit. The location is perfect because of the central location to Bourbon Street, the river for new year’s fireworks and the Mardi Gras parade route. We’ve always had clean and comfortable rooms. The staff is very nice. Valet parking can be hectic because we usually go during some of the busiest times of the year but the guys are always friendly, helpful and as quick as possible. Restaurants within walking distance are unlimited! We took an Uber only once our entire trip and that was only because I was just exhausted from walking all day. I highly recommend this hotel and will stay here again when we return.
-
Nov 21, 2024Complaint Regarding Unauthorized Funds Reserved During Stay at Marriott New Orleans
Dear Marriott New Orleans Management, I am writing to publicly express my dissatisfaction regarding the financial irregularities experienced during my recent stay at your hotel, which I believe are the result of unauthorized and erroneous handling of my payment details. I must do it publicly, because formally is not possible - no available email to write you, and the official Contact Us center does not work!!! Unauthorized Fund Reservations: Despite the clear payment agreement, the hotel reserved funds from my account multiple times without my authorization: November 11, 2024: $636.20 November 12, 2024: $257.48 November 12, 2024: $60.43 This totals $954.11 of reserved funds, which is significantly higher than the final bill of my stay. I was shocked by these actions, as I provided my VISA card solely as a guarantee at the time of booking, trusting in the professionalism of the Marriott brand. The repeated reservations caused unnecessary stress and financial inconvenience during my stay. The (smaller) part of the reserved funds is realised, but you still owe me $317.91 back to my account, 5 days after the check-out. I expect this issue to be resolved promptly, reflecting the high standards associated with the Marriott brand. I also informed the bank about the abuse of the card by the hotel, so that they can also initiate a legal procedure for the refund of the funds. A card that is a guarantee of payment is not a card that may be misused without the consent of the owner and in an amount that far exceeds the price of the service.
-
Nov 20, 2024
New Age Elevators
I stayed here with coworkers for a conference. When we booked the conference, we weren’t aware that Taylor Swift was also in town doing three concerts. Imagine our surprise when we got to NO and saw all the Swifties. However, you never would have known that there were that many more people staying at the Marriott. Our rooms were ready when we arrived, which made it easy to start sightseeing. There weren’t any crowds in the lobby and the elevators did a great job of controlling the floors they stopped on using AI. The only time we had trouble getting an elevator was when the conference let out and everyone was trying to get back to their rooms. The hotel is in a great location, just steps from the French Quarter and definitely one to consider when staying in NO. However, it would be helpful if the front desk would tell you how to use the elevator when you check in. We had no clue and a guest had to show us what to do.