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Hotel overview
Experience a majestic hotel in New Orleans ideally situated in the French Quarter and just steps away from Bourbon Street, the Convention Center and other iconic attractions. This stunning forty-one story New Orleans hotel on Canal Street boasts beautiful panoramic Mississippi River and city views. The New Orleans Marriott Hotel offers guests a hospitable atmosphere, ideal for leisure travelers. Unwind in one of our 1,329 New Orleans hotel rooms or suites, or stay on the tastefully decorated Concierge level, combining modern decor with pleasing amenities. Explore a variety of conveniences at this hotel in New Orleans, LA, including a fully equipped fitness center and the award-winning 5 Fifty 5 restaurant, serving savory regional cuisine in an exceptional dining environment. Book your next trip to the Big Easy at Marriott, a superior hotel in New Orleans, Louisiana that combines contemporary amenities with classic Southern hospitality.
Location
French QuarterProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Destination Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
This Destination Fee will include the following:
- Daily $20 food and beverage credit
- Daily choice of City Tour Experiences up to 2 people. Tours include Livery Tours of the French Quarter, Garden District, Voodoo History, Haunted History and Bon’s New Orleans Street Food Beignet Package.
- Daily self-guided tour and exploration into New Orleans’ spirited culture and traditions. Open to visitors of all ages. Sazerac product samples along the route (must be 21 to enjoy samples). Includes logoed Bourbon glasses for product sampling for up to 2 people
- Daily Enhanced Hi-Speed Internet Access.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
4449 reviews
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Feb 24, 2025Great Location
Solid Marriott property with a great location. I went with my family for Mardi Gras parades and the location couldn't have been better! It gives you easy access to the French Quarter as well as the CBD. The lobby is beautiful and looks like it has been recently renovated. The room while older was extremely clean.
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Feb 02, 2025Over Rated
Fairly disappointed overall. Housekeeping has a problem. They didn't even show up on day 2. One of my peers didn't have any towels in her room when she got there. Meeting room, location and food were fine. If I go back to NOLA I'll stay elsewhere.
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Feb 01, 2025BLACK MOLD
My daughter and I stayed here for a cheer competition in mid January. Upon check in, I noticed the carpet was damp and crunchy and the room had a stale odor. The room was quite cramped and small, which left little room for suitcases--one space was in front of the drapes. So it wasn't until the last night that I noticed standing water on top of the windows sills. When I pulled back the drapes I was horrified to see not only standing water, but also active dripping water all over the walls surrounding the windows with black mold everywhere. I was absolutely horrified and immediately informed the front desk. Abby said security had to write up an official report so the security came; took photos with an iPod (yes an iPod); and said Marriott Claims would contact me within 72 hours. There was ZERO urgency, apologies, or offers to somehow make this right. None. Not only was my room affected, but both of my friends who had rooms on either side of me had the same mold growing. It has been 2 weeks since this stay and I have received ZERO contact from the General Manager Frank or Javier despite leaving many, many messages requesting a call back. I finally contacted Marriott Corporate who took down my concerns and promised follow up and not shockingly there was none. I am appalled as a nurse that a hotel would put guests in a room with ACTIVE BLACK MOLD given the high risks to individuals who come in contact with this pathogen. It is a health risk and can be detrimental. I find it even more appalling that there has beenNO contact from Marriott's managers or security team to rectify this situation. The amount of endless hours of calls and emails my friends and I have made should not go unanswered. Do not stay here--especially in Rooms 811, 815, 809 unless you are ok with being exposed to black mold.
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Jan 23, 2025
Value: Did Not Get Our Value - Do Not Stay Here
Stars - 1 Stars Area -1 Check - In -1 First Impression - 1 View From Room - 1 Cleanliness - 1 Amenities - 1 Bathroom - 1 Bed & Sleeping - 1 Value - 1 Percentage Of Perfection 20% Possible Score - 45 Actual Score - 9 When: December Check In: Super Rude Check-In First Impression: Gross Room - Drapes Broke Would Not Open View From Room: No View Cleanliness: Hairs in Bathroom - No Detail Cleaning Amenities (We Used): We did not use any Bathroom: Hairs in Bathroom Bed & Sleeping: Uncomfortable Value: Did Not Get Our Value - Do Not Stay Here
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Jan 20, 2025Good location!
From Carly at the desk, to excellent rooms, our visit was a good experience. Compared to the other 4 hotels we have used on this trip, this is the only one offering a discount ($25) off food, and other benefits on tours. The rooms are spacious and comfortable. Positioned just at the end of Bourbon St, it was close to most of the attractions.