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Hotel overview
Location
Marina Vallarta - BeachProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not accept spring breakers.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8289 reviews
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Mar 29, 2025Fun Family Resort
Great family resort with top notch food, activities, beach and pool. The Gym has to be updated with modern equipment, currently it has broken machines and looks low priority and would cause us to book elsewhere if this concern wasn’t resolved. Alberto in customer service was very helpful with anything we needed during our trip.
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Mar 29, 2025Counting the days to go back!
We’ve been staying at this hotel for several years now during our yearly vacation with our extended family, and it never disappoints! The food is always delicious with a wide variety of options, making each meal a treat. Whether you’re enjoying breakfast, lunch, or dinner, there’s always something for everyone, and the seafood restaurant is a particular standout – the seafood is absolutely fresh and mouth-watering. The service is consistently excellent. The staff always goes above and beyond to make our stay memorable. A special mention to Mr. Javier Vergara at the customer service desk, who was incredibly helpful when we had an issue with our airline. He took the time to assist us and ensure everything was sorted out, showing true dedication to guest satisfaction. The hotel itself is beautiful, with impeccable cleanliness throughout. Last year we had a room with two double beds and bed bunks that was so convenient for our family. The mattress were comfortable. I agree the rooms could use a facelift but overall everything works great and the water pressure from the shower is remarkable! For activities, there’s something for everyone, from relaxing poolside to more adventurous options. This year we got to see the whales at the distance. It was fabulous! We’ve always felt like valued guests, and the staff remembers us year after year, treating us like family. It’s always such a pleasure to return, and we can’t wait to visit again soon!
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Mar 29, 2025
Would come back!
Everyone is so nice and welcoming especially Andre, Juan, Isrreall and Guitron are great bartenders and made our trip wonderful! The sunsets are stunning. One of the best things were that the weather was amazing too never rained and always felt warm.
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Mar 28, 2025
A great stay overall!
The resort was great! Tonnes of activities to do, the shows at night were so entertaining, the beach was great (bring your snorkel gear!) and our kids loved the pool. The huge beach/pool towels that are provided were an unexpected surprise! So soft. There was a wide variety of food for different tastes, but make sure you ask what's gluten free if you need it. The service was good and Brandon and his manager Guadalupe at the front desk were so helpful. Angel at the front was so kind, helpful, and quick!
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Mar 28, 2025
Awesome services and experiences
Room service was great, clean and tidy everyday, front desk workers and workers at the restaurant provided one of the best services at All-Inclusives that I’ve been to, food was good at the fish house, main buffet was fairly good, needs more varieties like Asian foods, beach is small but swimmable and sandy, pool is big but we didn’t use much, we enjoyed the beach. Shows and entertainment at night were awesome, especially the Michael Jackson show. Hotel is old but clean overall, bathroom needs better ventilation evertime you take a warm bath there were lost of moisture. Hotel is 10 mins from the airport so it is convenient, bus 10 peso to downtown main attractions or taxi 300 pesos. Manager Rodriguez reached out and provide nice gestures, overall we are pretty happy with the resort and services with the price we paid during spring break, we will be back to Melia Puerto Vallarta.