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Hotel overview
Location
BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed convenience fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed convenience fee inclusions:
• Access to fitness facility
• Airport Shuttle Service (6:00 am - 9:00 pm)
• 24-hour front desk
• In-room coffee
• In-room safe
• Luggage storage
• Microwave in select rooms
• DVDNow Service
• Local and toll-free calls
• Daily local newspaper in lobby
• Macy's shopping discount
• Ice machine
• Vending Machines
• Wake-up call service
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
1160 reviews
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Jan 20, 2025Terrible service at check in.
Arrived around 220p and asked if we could check in early but the room wasn't ready... Totally understandable. The woman working the front desk was not very welcoming. We asked to store our bags and we came back around 530p. Same woman working the front desk was chatty and laughing with the construction workers checking in but no greeting or smile for us. She didn't say anything about the hotel except that we owed a resort fee and parking fee. We waited while they called housekeeping to find a room for us (??) and were given 168. She went to get our bags and brought them just outside the door, not to me, just said "K, here's your bags". We go to the room... The door is open and there's a pile of dirty sheets on the bed. Back to the front desk we go... And she's chatting it up with another construction worker. So we go to the other front desk person who again has to call housekeeping to find another room. At least this woman was somewhat pleasant. The original woman didn't even glance at us, much less give any kind of apology or courtesy. Thankfully we're only here for one night before heading to the airport but I won't return here next time I visit Maui.
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Jan 02, 2025Rooms are nice - avoid the restaurant
Tidy, clean and presentable rooms. Staff helpful and very friendly. Grounds are well kept. Nice atmosphere. The restaurant is the greatest let down. Cold food - and poor selection both for dinner and breakfast- no wonder guest go down the the road to Tantes . Avoid eating in, dine out.
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Dec 22, 2024
Booking this hotel was a nightmare.
I booked this hotel from a website one month before my Christmas vacation trip. I paid the full price with “all taxes and fees Included “ at the booking . But when I arrived at the hotel, the front desk asked me to pay more money for “fees “. I said I have paid for the full price and showed her my reservation confirmation. Then the lady immediately said “ok, I cancelled your reservation, because you don’t pay the fees “. It was already 8pm, I need the place to stay. I argued her it was not fair that she cancelled my reservation. Then the hotel called the local police and I was drove out of the hotel immediately by the policeman , even i promised that I would pay the “extra fee “, as it was too late to find a place to stay around Christmas Days. But the local police took me out of the hotel anyway. It was around 9pm. I searched the web for the same day hotel outside of this hotel at the street, took me a hour, finally I got a motel 10 miles away, I slept there that night. I never met such hotel that could so easily drive guests out at night when she/he booked ahead with full pay, especially with police force. During the time I was looking for hotel at the street near this hotel, i saw another police cars 3 in row with flashing lights driving to the hotel entrance, they must go to drive another guests out like me , poor people!
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Dec 17, 2024Dingy but clean. Loud construction next door.
Dingy but clean. Next to a construction site. Even though the hotel was far from full, we got a room with a view of the parking lot and with construction going on right outside. You have to walk to the lobby to get water. The pool is weirdly located on the second floor overlooking the busy street.
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Dec 16, 2024Great for business trips
Maui Beach Hotel is a convenient location in Kahului. The staff at the hotel are very friendly and helpful. The rooms are clean, cozy, and perfect for my business needs. I enjoy the casual and welcoming feel of the lobby and the overall layout of the hotel.