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543 reviews
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Aug 25, 2024Gravity Media - Caputo
Hi , i would like to thanks everybody in your hotel , i come in your hotel since 2021 and everytime i can sleep well and rest after work, the people at the breakfast are nice , and the people at the front desk are great : specially KATIA who helped me a lot and gave me my favourite room! She helped me with bonvoy app! She is very professional, reactive!! I hope i will come back next year! Many thanks
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Aug 23, 2024
Hotel Staff
Hotel is alway nice and clean. Staff are always very helpful. Katya was on the front desk, she was lovely to deal with. Very professional and always happy. The facilities were also good and look well maintained. Breakfast staff also worked very hard and tried their best to help me whenever I needed anything.
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Jun 11, 2024
Great team
This is a great hotel for work, with a huge lobby/lounge and useful amenities. The staff are also wonderful - I was on a work trip here over my wedding anniversary, and my husband called the hotel to arrange a surprise bottle of wine - the front desk team were so kind and gracious about it. Thank you!! Charlotte
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Jun 03, 2024
Suite 815 is Great but not advertised on website
This was a last-minute hotel booking. I originally planned to stay at another Marriott property, and I booked this one instead. Upon arrival, I was quickly able to locate the parking and the walk to the front entrance was very short. As I opened the door, the lobby area was beautiful, so I immediately took some nice photos of that area which was nestled in between the M Club Lounge (which is only open from Sunday evening for horderves to Friday mornings for breakfast) and bar area. I stayed in Pigeon Forge, TN the night before, and I did not request a room upgrade so this time I did, and boy was I surprised. I was told by one of the staff that there were suites that this hotel did not advertise. I originally was upgraded to a suite on the first floor that I did not like and I was immediately moved to suite 815 instead. Suite 815 was spacious but did not have a microwave. This was now my second back-to-back reservation and third Marriott property (within weeks of each other) that I stayed at that did not have a microwave. I hope that not having microwaves in suites or long-stay rooms does not become a trend. The best perk about Suite 815 was the shower. The water pressure was perfect, and you have three different shower head options. There was a rainfall shower head, a regular shower head and then 3 mid-level shower heads that allowed you to sit on the bench and the water spurts out on you. The 3 mid-level shower heads was my favorite, because I got to relax on the bench as the water hit my sore muscles. This is perfect after a workout, a long swim, a business meeting or a long day at work. This hotel offered me a full complimentary breakfast or points for my stay, and I was also told that I could order food from the bar restaurant. One of the best amenities at this hotel was the indoor pool, which did show aging around the top layer of pool tiles. I highly recommend that hotel maintenance clean that area, otherwise, the pool area had great hours from 6 am to 11 pm. Since summer is approaching, I am sure the pool was intentionally cool but during winter months I hope it is warmer. This hotel was located near tons of shops and other nearby activities, and is great for both business and leisure trips. If you want a very nice and spacious suite, request suite 815.
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May 18, 2024
Fantastic hotel and staff
I stayed that the Marriott North on a Friday evening and my check in experience was top notch!! They mentioned the amenities of the hotel and suggested their restaurant. When I check out in the morning I was greeted and thanked for staying! Wonderful hospitality!