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Hotel overview
Location
Las Vegas - StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee (Golden Access Privilege):
A mandatory hotel-imposed Golden Access Privilege fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed Golden Access Privilege fee inclusions:
-Morning coffee and tea at MO to Go (served from 6 a.m. to 8 a.m.)
-Unlimited wired and wireless internet access
-Local and toll-free calls
-Access to the Fitness & Wellness Center, lockers and steam room (open Monday through Thursday 6 a.m. to 8 p.m. and Friday through Sunday 6 a.m. to 9 p.m.)
-Unlimited access to scheduled fitness classes including Yoga, Pilates and Kinesis Wall Training (subject to availability)
-Daily newspaper upon request
-Overnight shoe shine services
-Boarding passes printed at Front Desk
The above list may not be comprehensive. Mandatory hotel-imposed Golden Access Privilege fee may not include tax and is subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
1137 reviews-
5 Stars all the way
We stayed over Thanksgiving and had an amazing time. This place is phenomenal. We interacted with the doormen, drivers, valet, front desk, housekeeping, room service, spa staff and even the people who fill the mini bar. They were all top notch with superior customer service and hospitality skills. I'm just a regular Joe but they all made me feel like a V.I.P. Our room was beautiful. It was extremely comfortable and spotless. The housekeeping team is really amazing here. The entire experience was 5 star and exceeded my expectations. The staff here works so hard and puts in so much effort. It's really a shame that people give hotels negative reviews when they don't get the upgrades they feel entitled to.
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Your loyalty program will simply get you lip service
Nice hotel and VERY nice staff. Used to be Mandarin Oriental. Not a fan of taking an elevator up to get to the lobby and another elevator to get to your room, but iiWii. I am a BIG fan of valet staff who were always pleasant and helpful both with ingress and egress! Even will charge your EV, Tesla or non-Tesla. There was some slight disrepair with fallen elevator signs simply propped up against the column (pictured). Low floors have views of rooftop maintenance of proximate buildings. My biggest beef is the lip service they paid to Loyalty memberships like Hilton Honors, FoundersCard, and Platinum card! You could see screenshots of my text where they wouldn’t even give me one hour later check out. Standard verbiage of the “we’re really busy” verbiage, but I even went back at noon as I was leaving and my room hadn’t even yet been touched!
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quiet & luxurious
great spot to stay in Vegas if you want to be close to everything but not have the hustle & bustle of many of the other larger hotels in the strip. no casino, very quiet. has its own secluded entry lobby that's still just right off the main strip. service was top-notch, the personal concierge you can reach by text message was a nice touch. really nice & luxurious rooms. can't ask for much more.
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Fabulous
This location had just barely opened when we got to visit. It will be even better once they have their final lobby. It is in a great location on the strip. Our room had a great view of the strip & the Lounge bar was incredible at night. Service was fabulous! I would stay here again without question.
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Luxury and elegance
Amazing outdoor pool, probably 15 meters so long enough to swim and warm. Decor is absolutely stunning, Japanese style. Super quiet rooms. Love the island bathtub. Very grateful for healthy meal options. Great location by T Mobile arena.