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Hotel overview
Location
WaikikiProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Chilled fruit-infused water in lobby
- Blu-ray/DVD movies and PS3 games
- Daily local newspaper
- Electronic water dispenser in lobby
- Fitness center access
- In-room coffee and tea packets re-plenished on request
- In-room safe
- Lei making classes
- Local and toll-free calls
- Manager’s wine & cheese reception
- Shell lei greeting upon arrival
- Use of barbecue grills
- Use of pool and beach towels
- Use of sand beach chairs
- WiFi access throughout the property
- Bishop Museum admission (1 adult and children under 17)
- Honolulu Museum of Art admission (1 adult and children under 18)
A minimum parking fee of $35 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
A Rollaway/Crib Fee will be charged per room, per night and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
Ratings & reviews
TripAdvisor traveler rating
2213 reviews-
A welcoming & great place to stay!
The location near the park and a beautiful short walk to the beach was ideal. The morning coffee in the lobby was strong and hot and the workout room was fully equipped. The bed and pillows were comfortable and the small kitchen, well supplied for the basics. As kama'aina, we felt very welcome.
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Awesome lovely hotel
Awesome staff! thumbs up 👍👍👍 Very nice, great well maintained. Either use Uber and Bus or Walking. Very close distance to beaches, Ala Moana mall and groceries. Great location. Friendly staff .would definitely book again and again for future Hawaii vacation. Love it!
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Great location, Good property
It all began with the wonderful communications from the person in charge of AirBnB messaging: always prompt, kind and clear. Checking in a breeze with the receptionist who was super helpful even at 11.30pm. They helped us get a slightly higher room dure to the noise from the street and that helped. The bathroom is a tight squeeze and very dimly lit. However the kitchen counter was the best. We asked why there was no microwave even though the listing clearly stated the supply of a microwave. They wanted to charge us USD10 per day, but they waived it in the end when we gave them screenshots of the Airbnb description. Also we were charged USD37 per day of our stay for flavoured water, morning coffee, beach towels and the occasional cheese and drink hospitality evening by management. It was not the way we wanted our start our stay being charged that amount, times 5 (!!) for our 5 night stay. All in all a pleasant outlook and clean room, good enough because we hardly stayed in the room. Never used the public areas like pool and amenities as gorgeous Waikiki is just a couple of blocks away.
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Disappointed service
No vanity in bathroom had to put toiletries on kitchen bench . Base sheet on bed didn’t tuck in so unraveled around our feet . Bathroom shower leaked water everywhere. Staff at front desk were not friendly and never acknowledged us in the 10 nights were there . The staff at the entrance were courteous and friendly
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Best Location and Place to stay
The condo we stayed in had a view of the ocean in the front and the bedroom had a view of the mountains. We had a corner view and it was breathtaking. Clean, safe, perfect location. We had the 14th floor, corner unit. Doesn't get any better than that. I will be back.