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Hotel overview
Location
WaikikiProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Chilled fruit-infused water in lobby
- Blu-ray/DVD movies and PS3 games
- Daily local newspaper
- Electronic water dispenser in lobby
- Fitness center access
- In-room coffee and tea packets re-plenished on request
- In-room safe
- Lei making classes
- Local and toll-free calls
- Manager’s wine & cheese reception
- Shell lei greeting upon arrival
- Use of barbecue grills
- Use of pool and beach towels
- Use of sand beach chairs
- WiFi access throughout the property
- Bishop Museum admission (1 adult and children under 17)
- Honolulu Museum of Art admission (1 adult and children under 18)
A minimum parking fee of $35 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
A Rollaway/Crib Fee will be charged per room, per night and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
Ratings & reviews
TripAdvisor traveler rating
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Great experience overall
Good experience, wine and cheese event was good. Great location with very beautiful park next door. Room cleaning was great. Pool was very nice. Shower pressure could have been better. Staff was impeccable. Mattress left a bit to be desired.
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Fabulous stay!!
Fabulous stay!!! Great hotel, staff, amenities. Good location within walking distance to everything. Balcony views excellent, pool area wonderful. Having mini kitchenette a bonus! Ice machine, laundry facilities. Will absolutely stay here again!!
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Great location!
The hotel is in a great location. Just a short walk to the beach and a short walk to the amazing shops and restaurants! It’s a beautiful place to stay! The valet service is amazing. There is no restaurant on site but a lot within walking distance, so not a problem at all. Make sure and check out Waikiki Brewing Co and Dukes for excellent food!
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High Taxes & Fees in 'Polynesian Paradise'
Older hotel with spacious room that unfortunately had a moldy-smelling bathroom; couldn't get breakfast in the hotel as the 'restaurant' wasn't open. Base price of room increases by at least 25% with addition of Hawaii's various taxes & fees. Hotel is within walking distance of Waikiki Beach.
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Luana Waikiki Experience
The experience from the time I pulled up to valet and then checked into my room. Bell Hop was friendly and courteous. The rooms were clean and refreshing. The patio was very spacious and overlooked the beautiful park.. The stay was a great experience.