Wish you were here?
Hotel overview
Loews Sapphire Falls Resort at Universal Orlando™ transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go. Imagine a picturesque hotel built in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resort-style pool with a water slide surrounded by cascading waterfalls, this hotel truly captivates at every turn.
EXCLUSIVE THEME PARK BENEFITS:
-EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
-FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
-RESORT-WIDE CHARGING PRIVILEGES with your room key.
-COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
-COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.
Hotel & Universal Orlando Resort™ Legal: Sapphire Falls Resort TM & © 2018 UCF Hotel Venture III. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
On-site at Universal Orlando®Property information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking Fee:
A minimum self-parking fee of $20 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out.
A valet parking fee of $27 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out should a guest choose to valet.
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Pet Stay Policy:
Up to 2 pets per room are allowed.
Pets are only allowed in pet friendly room categories (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one).
Arrangements must be made with housekeeping for daily room cleaning.
Pets may be walked in designated areas only.
Pets are not allowed in the pool/lounge or restaurant areas.
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet, per night) will be charged and collect by the hotel at check-in. A maximum of $150 will be charged for stays of three nights or more.
(Policies, benefits and pricing are subject to change)
*Guests can arrange to bring pets by contacting the Preferred Desk. The Preferred Desk can be reached by calling 407-503-9280.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 14Jul16 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
6917 reviews
-
Feb 13, 2025A little piece of paradise!
We loved everything about this hotel! Great location, very clean, and easy access to all 3 parks. The pool was amazing - we loved the water stations and pool servers. We left there to come to Pop Century and I wish we didn't. Universal was a much better experience than Disney and if they keep up the same level of service without jacking up their prices then I believe they are going to be the better choice when in Orlando. We would love to return again!
-
Feb 03, 2025Beware of being overcharged on your bill!!
The hotel itself is nice, the rooms are really nice. We like the pool itself and the waterslide. It’s hard to get food at the pool bc you have to order from a roaming waiter and those are hard to find. The food at the pool was awful though. We liked the access to the water taxi to get to City Walk, however they do not come as often as they tell you so it can take a while to get one. The restaurant selection at the hotel is expensive and more suited to adults’ tastes. I had to take my 12 year old to City Walk so she could find something to eat. My biggest complaint is the fact that they sent me a bill for a Fiji water bottle ($9.76) that was still on the desk in the room after we checked out. We didn’t even touch this water bottle. Sure, I sent a text and had the charge refunded, but the point here is that I should not have to double check my bill to make sure the hotel isn’t trying to steal from me. This is very dishonest & shady, and based on that alone I don’t think I could give them my business again.
-
Jan 31, 2025
One of my favorite on-site
I've stayed here +10 times since this property has opened and have stayed at all onsite Universal properties. This is my go to when I don't need an Express Pass, as 3 of the premium hotels do include Express. This hotel provides a great balance of cost and amenities. It's a significant step up in quality from their lower tier properties (Aventura & Cabana). Quick boat ride to the gate. I will say this property has the longest boat wait times due to residents of the next door Aventura walking over to use the boats. Same thing coming back from the parks. Quiet rooms, comfortable beds. The onsite "market" has some nice grab and go things as well as nice selection of adult beverages to enjoy in the room. Strongwater Tavern has great drinks and good small plates. Spring for the sapphire suite if you'd like some extra room. Good value for a middle of the road level hotel that puts you close to the action!
-
Jan 27, 2025
Amazing Hotel and Service
We stayed at Loews Sapphire Falls during Christmas Holiday ( 7 nights) Everything at this hotel was great. Check In was easy and efficient , we received all necessary information for our stay. Room was specious, clean and included everything we needed ( we don't stay in the room - sleep, wash and get out) Fridge and coffee machine were great - bring your own coffee pods if you like quality coffee. Pool was AMAZING : bar , food, water slide for kids and many lifeguards made us feel safe. Arcade was a nice touch. We also ate at the restaurant - pizza, burgers, once breakfast - service was excellent. Hotel also has a food counter, universal gift store, bar.... Service at this hotel was just amazing - every interaction we had was professional and friendly. Not to forget free water taxi to City Walk or you can just walk there 10-15 min top. We will be back for sure to visit Super Mario Park.
-
Jan 19, 2025
Excellent Hotel
This is our first time ever to Universal and to a Universal Hotel (we are Disney people) so we did not know what to expect. Valet parking was easy. Check in was a little slow, not bad at all and we reserved the kids suite with an extra rollaway bed that was already in the room…..perfect! We were apparently upgraded to a pool view which was a bonus. The kids loved having their own room with a tv, table, chairs, and plenty of storage. The hotel is beautiful and the pool is awesome, they said it’s heated but during the Fl cold front, it was just to cold and not many people hanging outside. I’m sure the summertime, it’s packed there. Plenty of food and beverage choice, the Tavern does serve strong drinks, but is packed in the evening. The boats run every 15 minutes, but walking directly to the park using their tropical paths takes 20 minutes so we did both, got some extra steps in. Everyone is very nice at the hotel, we just wished we could have stayed longer to enjoy the parks more. We will stay here again!