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Hotel overview
Loews Sapphire Falls Resort at Universal Orlando™ transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go. Imagine a picturesque hotel built in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resort-style pool with a water slide surrounded by cascading waterfalls, this hotel truly captivates at every turn.
EXCLUSIVE THEME PARK BENEFITS:
-EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
-FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
-RESORT-WIDE CHARGING PRIVILEGES with your room key.
-COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
-COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.
Hotel & Universal Orlando Resort™ Legal: Sapphire Falls Resort TM & © 2018 UCF Hotel Venture III. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
On-site at Universal Orlando®Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking Fee:
A minimum self-parking fee of $20 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out.
A valet parking fee of $27 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out should a guest choose to valet.
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Pet Stay Policy:
Up to 2 pets per room are allowed.
Pets are only allowed in pet friendly room categories (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one).
Arrangements must be made with housekeeping for daily room cleaning.
Pets may be walked in designated areas only.
Pets are not allowed in the pool/lounge or restaurant areas.
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet, per night) will be charged and collect by the hotel at check-in. A maximum of $150 will be charged for stays of three nights or more.
(Policies, benefits and pricing are subject to change)
*Guests can arrange to bring pets by contacting the Preferred Desk. The Preferred Desk can be reached by calling 407-503-9280.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 14Jul16 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
6925 reviews
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Mar 28, 2025Amazing Staff!!
Excellent service from front desk Valerie. She made sure that we’re satisfied with our room , gave us the pool view room and that so spacious for the 3 of us . This is our 3x stay and we’re already planning our future stay again and again . The lobby is clean and all the staff loves to greet everyone with smile and always try to give a hand for anything . Also they offers the water taxi , theme parks etc. Very convenient and comfortable stay !
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Mar 23, 2025
Beautiful Resort, Great Staff
I went up for a short trip to Universal for Mardi Gras. I stayed at the beautiful Sapphire Falls Resort for 3 nights. I was welcomed on arrival by two lovely young ladies at the desk named Star and Noel. They were so nice and welcoming. They made sure I had all information I needed to have a wonderful time during my stay. Sapphire Falls is a beautiful Resort with the kindest Staff. You receive a text after checking in welcoming you. This opens a link of communication between you and the staff. They will check in to see how your stay is going . This is also a way for you to ask for any additional things you might need during your stay. The rooms are spotless and you have all the needed toiletries provided in your bathroom to make sure your stay is complete. If you need any additional items a simple text to the staff and you will have what you need. The bed and pillows are comfortable. The linens and towels are nice and soft. There are plenty of onsite food choices. I had a meal at the Amistista Cookhouse restaurant and it was wonderful. The food and service were fantastic. There is a nice large pool with slide. A workout room and all the needed amenities to make your stay a great one. I can’t say enough good things about this resort. I have stayed here many times and I have never been disappointed. Thank you to all the staff for another great stay at the beautiful Sapphire Falls Resort. I will be back.
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Mar 19, 2025
Great location and resort
This was our first time at one of the Universal resorts, although we'd been to the theme parks before. We came as a family (two adults and a 10-year-old). WARNING: when you check in to the hotel, make sure you get your park tickets as well! Unlike other resorts, park tickets and room keys aren't related. We (and several others) got booted out of line at the theme park because we didn't have tickets (even though we'd already checked in and bought the theme park package). This is an embarrassing glitch in their system (if you ask me) so make sure you talk to the front desk about it and are 100% certain you have theme park tickets as well as room keys when you check in. Other than the first-day fiasco getting booted out of line at the theme park, this is a great hotel. We didn't have time to enjoy the pool, but it looked absolutely amazing (a little cold outside since it was February). If we come back we'll definitely try that. We enjoyed breakfast at the hotel. Parking is a bit expensive but about what you'd expect for theme park resorts in Orlando. We took the water taxi one day, but otherwise used the paths by the waterway since they were just as fast and (in our opinion) more pleasant. Overall, I thought it was worth the expense.
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Mar 08, 2025rude staff
Called to make a reservation. We wanted the despicable me room. They will not guarantee you the side by side beds. We call the front desk we were insulted saying "you are listening to social media posts" ... 10 mins late she agreed there are 2 types of despicable me rooms . and the second room is smaller and sub par. She then transferred us to the front desk we asked if there was currently a room, she said yes, we asked for a guarantee she said no. We asked why she can't guarantee she said "I already explained you the process" I asked what would make it so that we don't get the bigger room, she said I have already talked to you and so now I am hanging up.. they need some administration changes. who is going to spend 5000$ and not know what they are getting
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Mar 06, 2025
Family vacation
We just stayed at this beautiful resort. Very clean. The pool water was warm. There is a walking path to the parks or you can take a boat ride over. Staff was friendly and very helpful. There are two restaurants on property and a little quick service market. Highly recommend