Wish you were here?
Hotel overview
Be swept away to a South Seas escape filled with tropical wonders, exotic food and carefree fun. Relax beneath swaying palms on the white sands of a sparkling lagoon-style pool. Day and night, delectable, innovative culinary creations welcome you to savor one-of-a-kind dining adventures. And on special nights, fun blazes to life with a classic luau celebration of aloha. Plus, hotel guests receive exclusive theme park benefits including:
EXCLUSIVE THEME PARK BENEFITS:
-SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s
a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
-EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
-FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
-RESORT-WIDE CHARGING PRIVILEGES with your room key.
-COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
-COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
-PRIORITY SEATING at many restaurants throughout Universal.
HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Pteranodon Flyers™ at Universal’s Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.
Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.
Hotel & Universal Orlando Resort™ Legal: Royal Pacific Resort TM & © 2018 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando; Resort On-SiteProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information -Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
16649 reviews
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Dec 17, 2024Terrible. That's an appropriate word.
Starting with arrival, every single touchpoint to customer service was just plain bad. We arrived earlier that the scheduled check in time of 4pm to see if we could drop our bags in the room and freshen up before heading to the parks. "the best thing to do is self park your car and go to the front desk" says valet. Ok so let's do that. Of course, room not available. No problem, we will get our key cards and just go to room later. "Will these key cards let us out of self parking?" "Yes, they absolutely will" (NARRATOR: they absolutely didn't requiring a 15 minute process to get out of lot with parking machine broken to ask for help.) "Will you please have housekeeping make up sofa bed for our daughter" "Yes, no problem." (NARRATOR: they absolutely didn't...requiring us to make up bed ourselves when getting to room exhausted) "When will our room be ready? "By 4pm, latest" (NARRATOR: it was not ready until after 6pm) Market cafe/coffee shop in lobby had line 20+ deep trying to order and pay. Why was there only one person helping? Luggage service/bellman had line 15+ families deep trying to check bags in and out. Ridiculous. We literally only stayed in the room for 8 hours and still was one of the least enjoyable hotels I've ever been to. The only positive attributes of the hotel are the location and Unlimited upgrade.
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Dec 17, 2024Amazing Team and Customer Service!
Special thank you to Lila, Kiley, Daniel, and Kawena who provided excellent customer service at the Royal Pacific Resort. They went above and beyond to make our stay special! I travel frequently as a VP for an advisory company so I appreciate and acknowledge excellent customer service and they are top notch! They were kind, listened to our requests, and accommodated us in Check-in and for extending our stay. Loews is fortunate to have this team represent their resort. I know when someone genuinely cares about their customers and they do. Thank you to Kiley, Lila, Daniel, and Kawena for helping us which started our trip on the right foot and for staying longer!!
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Dec 15, 2024
Lovely. 100% would return next time.
Stayed at this resort as part of a trip to Orlando after spending the first part of the holiday at Disney. The hotel is lovely and well decorated. The lobby felt clean and spacious and we received a very warm welcome (as well as pretty flower garlands). All of the staff we encountered were really professional and friendly. The room was standard size but felt like a little bit of luxury compared to our Moderate Disney hotel (which I guess is fair as different hotel grades). We grabbed some food in the evenings in the TukTuk market which is their grab and go. The food was actually very very good and much better than I had expected for ‘convenience’. The only thing I found weird was that a lot of the selfserve items were not priced and apparently I would have had to take them to the till to find out the cost. It put me off getting additional items because it was busy and I didn’t want to be ‘that’ customer. Odd not to price things (eg beer, cokes, wines etc) but hey ho. On to the access to Universal: fabulous. A brisk seven minute walk or a boat ride from the hotel jetty. Made everything so accessible and just tons more fun! Overall an excellent experience and we would 100% return here next time in Orlando.
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Dec 14, 2024High price tag without the value; cleanliness issues
The disappointment is real, guys. Out of the different stays I had during this trip, I was looking forward to this one the most - I wanted to end with a relaxing stay in an upscale, peaceful setting. I found this hotel almost outrageously expensive in return for value received. Let's start with the positives! - The location to Universal is very nice and in my opinion the main selling point. It's a 10-minute walk to City Walk. You can also take a hotel boat there, but I think that takes longer than walking. - The person who checked me in was competent and thorough. The concierge we spoke with was also very professional. Thank you! The not-so-greats: - at $500 a pop, the rooms are a little dated. But for me, the worse part is they don't feel very clean. When I arrived, I found some food bit on my sheets and a dark, easily visible stain on one of the pillowcases. It made me uneasy and wonder if these have actually been washed...? See pics! - Maintenance/housekeeping needs work as evidenced by the above and the conditioner bottle that ran empty by Day 2 (wasn't checked or filled by staff). The bathroom sliding door handle was askew and very loose on its hinges - easy fix that indicates that not a lot of effort is put into the rooms. The little table by the window had dried food stuck to the surface. - I called a couple times prior to my stay because I had a question on my reservation. They seemed disinterested and gave me inconsistent/not really answers to my questions responses. As you probably know, the majority of people stay here because it offers early admission (note: during the time here, it was only applicable to IoA) and unlimited express passes to the Universal parks. This could be nice except the express passes can't be used on rides you really need it most, like Hagrid's Magical Creatures ride. Unfortunately if there's any delay in the ride at all (which is very common) it could be like us where the delay ate into our ENTIRE early admission hour and wasn't operating until 9AM (regular admission time). And from there it was STILL over an hour wait. By the time we got done waiting and off the ride, it was 10:15 AM. Early admission was 8AM. Anyway, the express pass is still why many stay here, which is likely why so little effort is put into the rooms despite the high price tag. I would not recommend staying here. It may be better to book elsewhere and determine the day of whether you'd like to buy express passes separately. Last minor point: I don't know why other reviews mentioned leis because we weren't offered any at check-in. I don't know if this is still a practice.
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Dec 13, 2024OK, but rooms starting to show their age
Overall, the Loews Royal Pacific is an adequate hotel for a Universal trip. The rooms are clean and functional, and the value proposition (free express pass for all registered guests) is hard to beat. Two dings to the rating: 1. Rooms are not adequately soundproofed. We could hear loud screaming children on all sides (including, surprising, above and below). We are no strangers to Orlando hotels, but it was nonetheless surprising to us just how poorly the rooms were insulated from sound. 2. The rooms are starting to show their age. The furnishings are rather basic for a hotel at this price point, and you could be forgiven for walking into the room and thinking that this was a run-of-the-mill, $150/night three-star hotel. The location is great, and paired with more modern furnishings the hotel could be even better.