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Hotel overview
Enjoy the beauty, charm and romance of an escape inspired by the famed seaside village of Portofino, Italy. Here, perfectly appointed rooms and suites welcome you home each day. Tasty outdoor cafes and a serene harbor invite you to explore the colorful piazza. A short stroll from the harbor, three amazing pools offer every level of relaxation. Every day and night, stylish lounges let you unwind and incredible restaurants treat you with deliciously delightful culinary tours of Italy. This is truly la dolce vita—the sweet life. Plus, hotel guests receive exclusive theme park benefits including:
EXCLUSIVE THEME PARK BENEFITS:
SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
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EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Not valid for guests staying at Universal’s Cabana Bay Beach Resort, Loews Sapphire Falls Resort, and Universal’s Aventura Hotel or for Universal’s Volcano Bay. Valid for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.
Hotel & Universal Orlando Resort™ Legal: Portofino Bay Hotel TM & © 2018 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando; Resort On-SiteProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information -Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
8604 reviews-
Disappointed with First Day Experience So Far.
I booked the reservation through universal guest service agent who was nice and kind. As the matter of fact, I booked it for a dear friend and her 2 kids who were from Asia. To ensure that the room is the correct room that we paid for, I call when my friends were in the park to help my friends. To my surprise, the FD team was not helpful at all. On the other hand, the lady was not kind and pretty arrogant. A bit disappointed as I stayed there before a few years ago. She refused to help us even the guests are already on the premises ( but in the park ). Now I just hope that my friends who traveled 9,000 miles to enjoy their holiday here will be treated with some respect.
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Overall very nice stay!!
Met up with friends here. Was hesitant after reading reviews re: construction but it was a non-issue during our stay! The only scaffolding we saw was near one wing/pool on the back side of the hotel, and over the front entry. Checkout was smooth and easy. Rooms were very late being ready (after 4 pm) but we were able to head to the parks on arrival so it didn’t bother our plans. Beware if you will expect or need to get into your room immediately. The rooms were large and accommodating, especially the bathroom. Our room was placed next to our friends, which was nice. The hotel is lovely, so many details. As others have said, the buildings are quite sprawling so expect a walk from elevators to your room. We used the hot tub at the Beach pool, very nice. Loved the bar nearby, hat tip to the bartender - very personable to our late evening crew! Did not eat at the restaurants, seemed interesting but pricey. Did use the Starbucks, long lines so plan accordingly. The boat transportation was easy and quick in both directions; at most waited 10 minutes maybe? We managed a very good deal due to “renovation pricing,” and enjoyed the stay. Not sure we could afford the regular pricing but the hotel is really cool. Would stay here again.
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Good property
Lovely property by the lake . Easy boat access to parks. Staff excellent..check in check out bell desk all good. Pools are decent . Food options multiple. Properties that are 5 star level and charge 500 dollar + should provide mineral water unlimited ..some hotels do some dont buy this will help
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FITNESS CENTER SUCKS!!!
The review is for the fitness center only. The ads are COMPLETE LIES. You have to follow mazes of hallways on multiple floors like a damned rat, and take multiple elevators to get to the most depressing, disappointing excuse for a gym that ever existed. Absolutely ridiculous!
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Best hotel stay EVER
We spent 6 nights in a two-queen garden view room. I can't say I've ever had a better stay. The room was lovely, comfortable, and clean. Comfy beds! Spacious rooms and bathroom. Excellent water pressure and nice bath products. The furnishings are tasteful. Best of all, it was quiet and peaceful. After long days in the Universal parks, it was such a beautiful and tranquil oasis to return to! The entire hotel is stunning. The transportation to the parks is convenient and classy. The restaurants available on site are great. Staff is friendly, attentive, and helpful. Universal is always fun, but staying at Portofino made it truly special.