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Breakfast......WHAT BREAKFAST?!
It angers me when a motel advertises a continental breakfast only to find out the juice has been watered down and the eggs are only a gelatinous miss mash of something I'm not quite sure what.......then to tell the wait staff we'd like to speak w/Mr. Patel the manager only to be told he wasn't in....yea right.....at the busiest time of the day....I don't believe that for a minute. He should be ashamed of himself.
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Nothing above expectations
This vacation from El Paso to Denver has been an exercise in "you get what you pay for". We arrived El Paso on a late flight and checking in was a struggle with the front desk. Due to the elevator being out of order, we had previously requested the first floor accommodations, but they insisted there were non available. After much prodding, we were able to acquire the first floor room. It is small, but clean. No odor or noticable filth. While the bathroom was clean, it did not have tissue, additional towels or enough wash cloths. The light above the sink was a stick on pantry-style light. The property is obviously worn and not updated adequately. BUT if you are looking for a cheap hotel, priced accordingly, then this property will fit your need. There is nothing above expectations here. It satisfied our need; a place to sleep and shower for ONE NIGHT. It is likely that we will not return to this location should we require an overnight stay in El Paso again.
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What is happening?
Front desk could care less about helping you. I had a problem and instead of trying to help me she just hung up on me. So I drove there and tried again to inform her of my situation but was treated like I did not matter and was lied to then dismissed.
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keep driving away
Wyndham needs to do spot checks of the hotels..this one is less secure than Motel 6. Friendly lobby staff worked to get us a ground floor room..we were told that there were NO ELEVATORS. breakfast was a joke. Strange coffee machine that had coffee looking like tea. Hard muffins..never again
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Good Location
La Quinta Inn by Wyndham El Paso West offers a convenient location and comfortable stay. The rooms are clean, and the staff is helpful and friendly. While the property is a bit dated, it provides good value for the price. The complimentary breakfast is a nice touch. Overall, a pleasant experience.