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492 reviews
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Nov 19, 2024The Smell of the Yukon
The guestroom smelled like a chemically treated urinal. The room was rundown, had drab decor, had what seemed like missing furniture (or poorly used empty space), and included an unmounted TV that did not angle toward the “living space” of the bed and desk. The carpet here…well, let’s just say it’s best if you don’t look down. The saddest part, though, is that the exterior looks clean and inviting, then the lobby looks less appealing, then the guestroom is a dump. So you don’t get a real sense of the real nature of the place until AFTER you’ve checked in. This makes it a bait-and-switch. I would not advise staying here when there are plenty of other nearby options.
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Sep 03, 2024Great job...
Thank you.. all of the staff..Everything is awesome... I've been coming here for 4 years.. Consists is you great attribute ..Thank you...
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Aug 24, 2024Accomodations terrible
Non working lights and refused to remedy situation, staff was unhelpful one stated just got off duty and the other said no access to help will have to wait till morning when others are here to get what i wanted.
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Aug 20, 2024Great staff but facility needs a Reno
We often drive cross country try and always stay at La Quinta Inn because they have pretty consistent quality and are dog friendly. This hotel is way overdue for a renovation as it is substandard compared to the many others at which we have stayed. The Front desk staff was outstanding. They were friendly and efficient at check in late in the day. Phone ringing off the hook and had to wait in line. Management should provide an extra hand at this busy time. Outside facility looked run down. Lobby was very nice, clean and in good condition. Appreciated the free cookies upon our arrival. Terrible mess (spill? Blood? Vomit?) on the rug in the hallway that should have been immediately cleaned but was just marked with cones from the time we arrived late afternoon until early the next morning when we left. Room was run down. Closet door was off the hinges and with rusted out tracks. Otherwise room was clean and nicely prepared. Time for a renovation La Quinta!
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Jul 27, 2024Okay stay BUT
First off we did enjoy our stay here, we had a pleasant time. Breakfast was very good and Ms.Vanessa was very attentive and had good spirit.our housekeeper was great she had our stuff stocked and helped our room every time we are gone. We had some trouble with our keycards pretty much had to get it reset every time we had to enter our room unfortunately. Our bathroom faucet was partially off of the sink but it still worked. Our shower was not necessarily dirty but definitely needs to be replaced because it was pretty riggidy and had some rust stains and the wall had some very intense discoloration. We were sad to see we did not have a pull out couch like I had seen on the room description but we made due with the couch that we can move pieces around on . The hotel didn’t have any extra pillows which was unfortunate. The pool was not maintained very well and was dirty. The gym was not maintained and had rusted equipment and no way to wipe down equipment once used. The bathroom in the pool/gym area was disgusting . The front of the hotel was nice and staff was nice. Just from the pictures I had seen from Expedia I expected a bit more. We had a comfortable stay but definitely will not be back to this hotel.