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1036 reviews
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Apr 18, 2025Very clean at least my room was. Very comfortable and the staff was awesome!
Great place great staff, very clean, the only thing that was missing was kleenex. Very roomy and stay comfortable with climate. Miss breakfast but was sleeping so sound! I would stay again. Looking for something close to Baptist Hospital that's the place. Dennys right next door!
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Mar 12, 2025BEWARE! Stay ANYWHERE else
This place has a collection of the most unpleasant staff of any establishment I have ever visited. The younger Indian woman is the rudest , and probably the least accommodating customer service worker to have ever worked in the field. I don’t usually leave bad reviews for miserable Npcs, but I went tothe front desk to ask for quarters to do my laundry and another employee went to start counting them out, but Miss(legit the worst) stops her and exclaims that they have no quarters. Stay Far away from this place. There are much better hotels on Davis. They don’t deserve your money
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Jan 05, 2025Highly recommend
We stopped here because it was a reasonably priced option near I-10, & we were exhausted. Glad we did! The front desk crew were amazing & got us checked into our room quickly & easily. The room was clean & very comfortable. The first thing I did after a long day of driving was shower, & I was impressed with the cleanliness & the good water pressure. They are pet friendly (with a fee), but there's not a lot of grass in the area. The pool looked inviting, & there was someone in the pool while we were there, but the air temperature was way too cold for me to even try. The breakfast was typical hotel fare, & we got our bellies full before starting our next long travel day. I was surprised to see the same woman who checked us in still manning the lobby when we checked out. It says a lot about this property to have a staff so dedicated to good service. I highly recommend this place for a quick overnighter or a full Pensacola vacation. Great location with easy interstate access & surrounded by places to eat & drink. Highly recommend.
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Dec 15, 2024Average Hotel - November 2024
Stayed here on couple different trips as I was passing through the area. There is a lot of truth in other negative reviews but I feel there is definitely some exaggerating going on. Yes, room doors open to the outdoors and not an inside hallway. And yes, there is a little bit of weird traffic especially on weekends. But I've also seen similar stuff at a few high end hotels. And I've experienced both good and questionable customer service at this hotel. But would I rate this hotel as less than average? No. It is a bit odd trying to find the entrance to this place the first time. And when you leave, you have immediately jump across three lanes of traffic so you can make a u-turn (most of the time). But their breakfast was actually pretty good. Everything in my rooms were in descent shape although one room was missing the desk clock. Another room had a toilet that needed a little maintenance. But nothing bad enough to make me eliminate this place as a hotel option when passing through. When I reported issues to the front desk at checkout, they seemed genuinely concerned and thanked me for letting them know. The building could use a little bit of a facelift...nothing a simple paint job wouldn't help. There are lots of good restaurants options; all within a half mile. There's also close fwy access. It's just a short drive to the Pensacola harbor scene and to the Pensacola Beach area. I have absolutely no objections to staying here again when passing through the area.
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Sep 29, 2024
Filthy , nasty , dump and poorly managed
This was the worst hotel experience I’ve ever had , hands down. First off everytime we went to the front desk , none was there , no one answered the phone up there . We went by to get towels and the lady working back there said we needed to bring up our used towels . Really lady , we pay to stay here not be your housekeeping . Rude as HELL. The rooms were disgusting, roaches , mold, filthy carpet and nasty carpet. The clothes drawer looked like someone puked in them .I went to the store to buy cleaning supplies to clean because we were stuck from evacuating from Hurricane Helene . Then our door would properly lock , or open , very dangerous . AC barely worked whole placed sucked . The workers lived there . So they half ass did their job . As you walk up or out the place , smelled like food , cigarettes and cat piss . Sorry not sorry . All truth . I feel like they took advantage because we were evacuating and no other choice . Made us pay a pet fee for that nasty room , my cat senses we’re going nuts because of the filth . Bad place , poorly ran and needs to be shut down . Those pictures they use to show the room are lies .