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Hotel overview
We welcome you to LA CASA DE LA PLAYA, a home with a Mexican soul, nestled in the Mayan jungle next to one of the most iconic beaches in the world, where you will experience a deep sense of relaxation and fulfillment.
Its 63 suites have their own personality, detailed with Mexican handcrafts, featuring private pools, cozy terraces and other amenities full of art and traditions.
Our fascinating spaces -such as the impressive 131 feet swimming lane that stretches out over the sea- will give you a unique connection with Nature. Every detail highlights the beauty of Mexico with its warm decor and the true spirit of Mexican hospitality. Our always available concierge will provide you with the highest standards of service making your stay unforgettable.
Enjoy the warmth of everything made in Mexico with love and excellence.
Location
Near Xplor Theme ParkProperty information
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Hotel details
Hotel advisories
General policies & fine print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Madatory Fees: You'll be asked to pay the following charges at the property: The charges below are included in your overall room price:New Year's Eve gala dinner feeChristmas Eve gala dinner fee We have included all charges provided to us by the property.
Ratings & reviews
TripAdvisor traveler rating
548 reviews
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Nov 15, 2024An amazing honeymoon
My wife and I went here for our honey moon and it was wonderful. Everything was beautiful and amazing. Really hard to put into word how beautiful this place is. We originally were going to stay in Arte for our honeymoon, but they had other plans and made it there mission to make this a special trip for us. They upgraded us to casa la playa a beautiful hotel where we met our amazing butlers Silvia Benitez & Guillermo Balderas who never fails to make our trip nothing less than spectacular. 10/10 experience!
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Nov 09, 2024All special activities not available
Well, don't trust the ads by this hotel. I had a terrible experience. I booked the hotel with excitement, but I was informed that all the special activities were not available 1 month in advance. These activities were still advertised on their website, which amounts to false advertising. I'm left wondering why I'm paying significantly more than at Arte for this hotel. To make matters worse, my emails inquiring about the situation were completely ignored.
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Nov 05, 2024
Wonderful experience at casa de la playa
I can't wait to share my fantastic experience at the hotel! From the moment we arrived, everything was absolutely amazing. The facilities were sparkling clean, and the food was nothing short of five-star quality! But what really blew me away was the incredible service from the staff. They went above and beyond to ensure my stay was nothing less than perfect. A huge shoutout to Victoria, Laura, and Neftali—thank you for being so attentive and thoughtful! You all made my visit unforgettable, and because of you, I can't wait to return! The way you treat your guests truly makes all the difference. Great job, everyone! Sincerely Martin Medina
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Nov 05, 2024
David and Frida on Xcaret Casa de la Playa
I want to say thank you so much us concierge’s in Xcaret Casa de la Playa,Mr. David and Ms. Frida,this two Great people make your stay an experience difficult to forget. Thanks again David and Frida.from the Familia Rios 😘😏😎😽👏🤝👍🏝️🏖️
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Oct 31, 2024
Must try Playa
This was an amazing trip. The grounds hotels restaurants and everything about it was perfect. Pools are beautiful and the service was awesome. Memo and Sylvia were amazing at making sure we had all we needed and wanted for our entire stay. Very highly recomended!!