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Hotel overview
The Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest, making it the ideal choice for winter sports enthusiasts. It boasts easy access to a host of winter and summer activities, including the skiing and snowboarding, ice skating, mountain biking, championship golf, Stand-Up Paddle Boarding and more. Take a break from your adventures and relax in our state-of-the-art spa with a full range of rejuvenating spa treatments. The lodge also includes a steam room, indoor and outdoor hot tubs, and an outdoor heated swimming pool.
Getting to the slopes is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. The lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of the Mountains and the Snake River. The hotel suite is a two-level room with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room Wi-Fi, complimentary fitness center access, plush robes, and many other amenities.
Location
Keystone - Shuttle to LiftsProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Rollaway Bed $25 per night, based on availability and payable at check-in
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change.
Mandatory hotel-imposed resort fee inclusions:
- A $10 Breakfast Food and Beverage Credit is now included.
- WiFi in guest rooms and public areas
- calls from guest rooms
- business center access with copies and incoming / outgoing domestic faxes
- postcard mailing at concierge desk
- 24-hour fitness center, pool, steam room, sauna, hot tub access & golf club, bicycle and ski storage.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Early Check In Procedure: The Keystone Lodge & Spa will offer 2 options (at a cost) for an arrival prior to 4:00pm. Guest should call front desk at least 24 hours prior to arrival at 970-496-3715 for details.
*Non-U.S. Domestic Bookings: Taxes and fees are included in your vacation price.
Ratings & reviews
TripAdvisor traveler rating
724 reviews
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Jan 26, 2025Tear down this building
My room was freezing. I recognize that I visited during an unusually extreme cold spell. But, I'm most disappointed in how it was handled. The provided space heater was ineffectual in part because the circuit kept getting overloaded. At one point, all the circuits in my room were out including the one that the phone was plugged into. Thus, I had to go to the front desk in the early morning to let them know. The only remedy they offered was an extra blanket, which was never delivered. After 2 nights of suffering from the cold and not sleeping, I decided to end my trip early. However, they refused to refund the 3rd night. This does not signal an interest in customer satisfaction. This building is out of date, and probably needs to be torn down as the basic infrastructure (heating) seems to be failing. Two star service.
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Jan 12, 2025comfortable and convenient
The room was comfortable. We went just to ski for a couple of days. The location was convenient. You would need to drive to the ski area or ride the shuttle. It runs twice an hour, and is punctual. It takes about 12 minutes to get to the slopes and 18 minutes to get back. They have an indoor hot tub with steam room and sauna connected to the spa. it was comfortable and easy to access. They also have a cold water machine, where you can add bubbles, electrolytes, flavor – very convenient and delicious. There are a couple of restaurants within the facility and also a few within walking distance. We thoroughly enjoyed our stay.
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Dec 27, 2024More Conference Center than Family Resort
The Lodge once was an incredible, picturesque experience. It’s now largely a conference center and it feels like it. The businesses around the lake are mostly gone and the two restaurant options are the Bistro & Nowhere pizza. The Spa is lovely BUT they NEED to do a better job of maintaining and cleaning the shower. I went two days in a row. I noticed a wad of hair stuck to the shower wall. The next day, the wad of hair was still on the wall and there was more hair and a razor lid on the floor. I was there 3 hours and it never was cleaned. The resort experience is really lacking.
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Nov 28, 2024Great hotel
Great hotel with a pool, outdoor and indoor hot tubs, sauna and a steam room. The views are spectacular. The staff was welcoming and friendly. The housekeeping team kept our room impeccably clean. Iris at the front desk went the extra mile to assist me with my request and provide information. Thank you Iris, you are amazing!
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Jul 21, 2024not honest
becareful when you sign up for a stay and play package if they offer you a free round of golf because it is not true. you wont get the free round. when we went to golf course for our free round we were told we could not tee off until after 6:30 when we were told by salesman the we could tee off at 4 and they would probably let us play earlier if we got there earlier. we got there at 2:30 ???????????????????