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Hotel overview
The Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest, making it the ideal choice for winter sports enthusiasts. It boasts easy access to a host of winter and summer activities, including the skiing and snowboarding, ice skating, mountain biking, championship golf, Stand-Up Paddle Boarding and more. Take a break from your adventures and relax in our state-of-the-art spa with a full range of rejuvenating spa treatments. The lodge also includes a steam room, indoor and outdoor hot tubs, and an outdoor heated swimming pool.
Getting to the slopes is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. The lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of the Mountains and the Snake River. The hotel suite is a two-level room with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room Wi-Fi, complimentary fitness center access, plush robes, and many other amenities.
Location
Keystone - Shuttle to LiftsProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Rollaway Bed $25 per night, based on availability and payable at check-in
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change.
Mandatory hotel-imposed resort fee inclusions:
- A $10 Breakfast Food and Beverage Credit is now included.
- WiFi in guest rooms and public areas
- calls from guest rooms
- business center access with copies and incoming / outgoing domestic faxes
- postcard mailing at concierge desk
- 24-hour fitness center, pool, steam room, sauna, hot tub access & golf club, bicycle and ski storage.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Early Check In Procedure: The Keystone Lodge & Spa will offer 2 options (at a cost) for an arrival prior to 4:00pm. Guest should call front desk at least 24 hours prior to arrival at 970-496-3715 for details.
*Non-U.S. Domestic Bookings: Taxes and fees are included in your vacation price.
Ratings & reviews
TripAdvisor traveler rating
721 reviews
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Nov 28, 2024Great hotel
Great hotel with a pool, outdoor and indoor hot tubs, sauna and a steam room. The views are spectacular. The staff was welcoming and friendly. The housekeeping team kept our room impeccably clean. Iris at the front desk went the extra mile to assist me with my request and provide information. Thank you Iris, you are amazing!
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Jul 21, 2024not honest
becareful when you sign up for a stay and play package if they offer you a free round of golf because it is not true. you wont get the free round. when we went to golf course for our free round we were told we could not tee off until after 6:30 when we were told by salesman the we could tee off at 4 and they would probably let us play earlier if we got there earlier. we got there at 2:30 ???????????????????
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Jul 19, 2024
Pretty views & a great deal!
Great location, price & amenities. I was surprised how nice this property was, right on a lake. There’s a lot to do including pedal boating, paddle boarding & the spa. We had a room with a balcony on the back side, there is some construction in back but it didn’t disturb us. There’s a nice pool and hot tub. The room was well kept and comfy. There isn’t AC but we had a small window open at night mid July and it was down to 48°. The staff were all so kind and even gave our daughter a welcome bag with toys and coloring books. There’s an onsite courtesy driver as well. We also received an adventure pass upon check in. Parking is across the highway but there’s an underground tunnel. Shops on sight as well as a little general store. Highly recommend be Keystone Lodge & Spa!
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Jul 10, 2024MEDIOCRE PROPERTY - THERE ARE BETTER OPTIONS
This is a mediocre property trying to appear better than it is. THERE IS NO AIR CONDITIONING AND NO VALET PARKING. There also is not enough staff, at least in the summer, to meet all needs of the guests. There are better options. We also had issues at check-out. Overall, it was not a top-tier experience, even for the money.
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Jul 04, 2024
Elevation Sickness Miracle Worker
My goodness, where do I start. Well, let’s start with what happened. My husband and I checked in on July 2, 2024, as we had driven from Oklahoma (elevation 700) to Keystone Resort and Spa (elevation 9,000+). We made the mistake of not acclimating our bodies to the higher elevation, and (with my severe heart condition) I was in dire need of medical attention and Nini Koch (the hotel representation) recognized the severity, called for medical care, took charge and stayed on top of everything from the moment she recognized my crisis, until she took it upon herself to contact Priceline to ask for a refund (due to a medical crisis) on a non-refundable reservation, then helped us find another hotel and area (lower elevation) even though her hotel lost our business. She continued to check on me, even this morning )July 4th, to make sure I was ok and to tell me that everything was a “go” with the refund. This my friends is “true” customer service, an art that has since faded throughout the hospitality industry, it is alive and well at the Keystone Resort and Spa, and in the hearts and minds of Nini and her staff/co-workers. I would highly recommend this facility, as the room was great, the food fabulous (even though we only stayed one night) and the customer service is “best of class”. As an old hotel person and also an ex oil executive I have travelled the world, stayed at many a hotel and resort, and can honestly state that the commitment to great service and taking care of their customers is “top of mind” at Keystone Resort and Spa, and I cannot thank Nini Koch enough for going “above and beyond” the call of duty! Thank you, Nini and the entire staff at the resort