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3431 reviews
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Dec 20, 2024Jingle at the JW
The Jingle at the JW was a fantastic experience for the holiday season. They have ice skating, jump houses, lots and lots of holiday decor and amazing food options, including great gluten free options if you are looking. Hannah and Ky at the fire side tables were extremely helpful, kind and friendly. Overall the experience is super kid friendly and fun for adults. It’s also great for locals to come by for the night and get into the holiday spirit!
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Dec 20, 2024
Great for families not couples
Check in was easy, but self parking is a bit of a walk. The minute you walk in, the resort feels huge. As we walked to our room, it was another long walk. So if you aren’t a walker, this might be an issue. The room we had was nice and had everything we needed. Our room faced the water park and it was quiet. The waterpark was a lot of fun and our kids loved it. We had no issues finding a chair and there is a QR code on each chair that lets you order food with ease. The lazy river was fun and the water temperature was perfect. We had the breakfast buffet at Tia Carmen. The food selected was limited but delicious. We also ate at the Asian restaurant and the food was good but a bit salty. The grass area has a ping pong table, lawn games and chairs to hang at after dinner. The gym was a good size and very well maintained. They also offered group classes. I’d stay here again with kids. I wouldn’t recommend for people without kids.
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Dec 16, 2024Prepare to spend a lot of money!
Beautiful resort but prepare to be fleeced each day. First of all beautiful resort, as it should be at $800 a night. The staff is wonderful. My biggest issue is not only is the price ridiculous they add on a $55 resort fee and $27 a day parking. This resort is not in the city and the self parking is close to half a mile away. $27 is insane. It gets better. A nacho without meat is $24! Drinks are $20. I could go on and on with the prices. The place is beautifu, butl I feel there are many other places that would provide more value.
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Dec 14, 2024
Amazing time!!
Amazing time with a group of 7. Activities galore to do from ice skating to an amazing walk through handmade large gingerbread houses. The resort is decorated for the season and 15-18 year olds with us there was something everyone loved about our stay. The rooms are updated and the fire pit was nice for coffee in the morning watching the sunrise. Starbucks opens at 5ish. Lots of photo opportunities. Great staff always helping and kind.
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Dec 11, 2024
Nice resort hotel
I’m not generally partial to big corporate or resort hotels, but this is my third time staying here (each time for work) and it is quite lovely. The rooms in particular are super: spacious, beds and linen super comfortable; bathroom well appointed (separate tub and shower, robes, vanity packs, etc!); and some nice subtle touches like automatic lighting in the bathrooms, electronic temperature controls; and a fridge with free water. My only nitpick would be the towels are a bit small and coarse and not up to par with the quality of other items. Swimming pools are nice and nicely well heated (needed in December). One note- the hotel is a resort hotel and not easily walkable to restaurants or public transport. So keep that in mind.