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Hotel overview
For those seeking the most luxurious of experiences, Iberostar presents Iberostar Grand Bavaro. Located on the stunning Playa Bavaro in Punta Cana, just 30 minutes from the Punta Cana International Airport, here you'll find an exclusive resort filled with swaying palm trees and every pleasure imaginable. Reserved exclusively for adults, Iberostar Grand Bavaro has been created with one thing in mind - your ultimate pleasure. From personalized butler service and spacious, elegant suites complete with a pillow menu, to a relaxing, two-story ocean front, world-class spa and gourmet dining, everything here is created to spoil and pamper like never before. Guests staying here will also enjoy access to all 3 Iberostar sister properties and their amenities, located in the Bavaro Beach Complex, making this an excellent option for Destination Weddings.
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Ratings & reviews
TripAdvisor traveler rating
15726 reviews-
Mar 20, 2025Beautiful resort with excellent service!
Such a beautiful resort. The service was amazing especially our butler Eduardo. Anything we needed he had it for us. Lots of extra touches. Claudia also did a wonderful job keeping up our room. Lely was our favorite bartender. He remembered our drinks and was very attentive bringing them to us when we were on the beach. It was a peaceful, relaxing atmosphere. A perfect getaway for my husband and I.
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Mar 19, 2025
A nice relaxing getaway
My wife and I traveled with 3 other couples. The rooms were very clean and neat with a nice balcony overlooking the pools and gardens. Cofe was our butler that took care of us for the week. He greeted us warmly each day and was eager to accommodate us in any way we needed. After a long day at the pool we came back to the room to be surprised with a rose petal laced bubble bath arranged by Cofe. We were very happy with our stay.
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Mar 18, 2025
Ibero-5-star
This resort is 5 star ⭐️ Armando was our butler, HE IS 5 STAR ⭐️ Yanibel at Concierge desk was amazing This resort is adults only and very quiet. Relaxation is a requirement. All staff was very friendly and very accommodating Would recommend staying
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Mar 17, 2025Beautiful stay at JOIA Bavaro!
We are just back from our weeklong stay at JOIA Bavaro. We had a great week and will definitely return some day! The resort is beautiful and spacious. We had no trouble getting a cabana by the pool as long as we were down there by 9:00 a.m. All of the restaurants are good, we liked the Dominican restaurant the best followed by the Japanese and Steakhouse. We actually liked the buffet a lot for both breakfast and dinner. Servers in all the restaurants were very nice; some better than others but all friendly. Our butler was HOUSTON. He is great and responded quickly to all our requests. It was our anniversary and Houston went above and beyond to make sure we had a special experience. He decorated our room and had a bubble bath waiting for us one day. We also had an evening butler, Armando. We met him once. Was very nice and did answer a text one night but I can't say that he was involved with our stay. We never quite figured out housekeeping. During the day, the bed was made and towels were refreshed. We never knew when evening housekeeping was coming. One night it was close to 10 pm and we were already in bed. One night the room was refreshed early - close to 7 pm. Our second to last night there, the nighttime housekeepers really cleaned the room - moved around/organized all of our cosmetics in the bathroom and put our random shoes back in the closet. That was nice but unexpected. We never met any of the housekeepers but did leave them a tip when we left. Not sure who was in charge of the mini-fridge. We weren't in the room enough to really use much from the fridge. We snacked on the chips and nuts and those were refreshed once. We asked for Diet Coke and got one but never got another - which was fine because we got all we needed by the pool or in a restaurant. We staying in a swim-out room and it was fine. For our anniversary it was a special splurge but I would not stay in that level room again - not worth the extra expense when were weren't in the room very much. The rooms are showing a little wear and tear - the light switch cover fell off a couple of times. The TV never really worked well and Houston had to replace our coffee maker. The AC didn't work exactly right. However, when we reported any issue, Houston was quick to try to make it right. The STAR FRIENDS are awesome! They make sure that everyone is having fun. A special shout out to Dia and Yelisa (I hope that is the right name!) They gave us a special dance lesson and were so sweet to us. Thanks for the hat, Dia! I highly recommend AquaFit in the pool every day and Bingo by the pool in the afternoon. There is a language barrier with a lot of the staff, but everyone tries their best and can communicate well. We would recommend that you take a yeti or some type of insulated cup and a straw. They only have paper straws and they wither quickly. We took a small blow up float and loved having that, but you can barrow one from the towel hut. We also were happy to have an extension cord with extra plugs as plugs are limited: 2 on the desk and only 2 plugs in the bathroom. The plugs next to the bed didn't work for us but there were slots for a usb charger and those did work. We were never sure how to tip. Many people say it is not required, but the pool side servers and bartenders were very aware of who had dollar bills and who did not. We gave our butler, Houston, a tip the last time we saw him and left tips for Armando and housekeeping in our room. We usually left a dollar or two on the table when we left the restaurants and gave a little extra in the Japanese restaurant for the "show" at the hibachi table. They do try to talk with you about buying a membership. Not too aggressive and took no thank you for an answer, but did try several times to get us to come to a breakfast meeting. Overall, we had a great time! The weather was perfect and the resort is lovely!
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Mar 16, 2025
Would highly recommend!
We had an amazing time at the Joia Bavaro! Valentin and Shester took such good care of us! We never wanted for anything. The room was comfortable, everything was clean, and the staff were friendly and attentive. We felt safe at all times and were able to relax! Highly recommend the Japanese restaurant and Bingo at the pool!