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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • One 25-minute massage per person, per stay • 50% off a romantic dinner
Valid in Signature Suite Tropical View, Signature Suite Ocean View, Signature Suite Swim Out Tropical View, Signature Suite Ocean Front, Master Suite Swim Out Tropical View, Master Suite Ocean View, Master Suite Ocean Front, Panoramic Suite Ocean Front, Two Story Penthouse Suite Ocean Front, and Presidential Villa Beach Front room categories.
Secrets Impression Moxché Playa del Carmen is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 198 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views and a continuously replenished in-room rolling bar. Secrets Impression Moxché Playa del Carmen introduces the exquisite and highly unique Impression concept to the Secrets brand. The Impression concept gives new meaning to all-inclusive vacations with lavish, upscale suites and extravagant beachfront villas in addition to a more private, personalized experience for the most discerning travelers seeking the highest level of luxury and unmatched service. The resort´s beachfront palatial Presidential Villa and twostory beachfront Penthouse Suites will bring on an extra meaning to an opulent resort experience. Secrets Impression, located on the northern side of its adjoining property Secrets Moxché Playa del Carmen, will offer incredible views of the turquoise waters of the Caribbean and the island of Cozumel on the horizon. Guests will have access to a private rooftop pool, a private bar, and access to a premier dedicated beach area. Enticing flavors will satisfy the most demanding palates with meals or snacks available in the twelve dining options found at Moxché, and Impression Moxché, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. Exclusively for Impression guests, an Authors Signature restaurant, will be available*. Quick bites and snacks are available at the Barefoot Grill and Coco Café, next door at Secrets Moxché. Relax at our Spa by Pevonia®, located at Secrets Moxché, with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locally-sourced natural ingredients and a wide variety of treatments at our 15 cabins. Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available. Property information Year Built: 2021 Total rooms: 198
Property information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3133 reviews
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Mar 31, 2025Mal gerente nocturno
El Gerente de turno nocturno fue muy grosero =( Se supone que llegaríamos el día anterior en la noche, pero el vuelo se retraso y llegamos en la madrugada, y el gerente nocturno nos dijo que no nos permitiría el acceso, nos dejo en la calle, y tuvimos que caminar hasta la caseta de la entrada (como 20 min) con todas las maletas, afortunadamente regresamos a la central de autobuses de playa del carmen, y nos salvo un McDonalds Café, hasta que terminara el turno del señor grosero, y ya nos recibieron como siempre, muy amables, que pésimo servicio el turno nocturno.
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Mar 30, 2025Anniversary
Would highly recommend! We loved everything about it. The room was great. The pools were fabulous. The food was exceptional. We give this resort a 10/10. We will be coming back again soon. The staff were all hard working, greeted you with a smile and an hola!
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Mar 30, 2025
Best resort of all time
I don’t even know where to start! My husband and I have been coming here every year since they have opened and it is our favorite resort of any place we’ve been in the world (& we’ve been many places)! The staff here is just amazing. Everyone is so kind & attentive. We absolutely love & adore Sergio & Miguel from the entertainment team! Seeing them every year is something that we always look forward to & they are such wonderful people! Andres the bartender makes the BEST drinks & is really a master at what he does. David by the lagoon pool is also such a great guy and so attentive. Their staff is just top of the line! The food and drinks here FAR exceed resort quality food and you do not feel like you’re at an all inclusive. The resort is absolutely stunning and the attention to detail in every aspect is just amazing! Their shows and nightlife are absolutely wonderful. I just can’t rave about moxche any more! They really know what they are doing here and we just can’t wait until we return!!
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Mar 30, 2025
We had a great time!!!
What a great trip we had! Our stay was from March 22 - 29. I'll try to detail a couple stand out areas to include food, the entertainment team, Dark Horse sports bar, and the buffet. Entertainment team- They are awesome! I played beach and pool volleyball every day of the vacation and they never disappointed. Sergio, Julio, Miguel, Jose, Regina, Monica, Ilse, Christian, Aranza and Daniella were the stand outs to me. They were always so friendly and willing to go the extra mile. This entertainment team defiantly needs recognition! Thank you to them for making our vacation fun filled with activities. Food- We thought the food was outstanding! The French and Italian were the standout places to eat. I loved the French onion soup, beef wellington and vanilla rum desert at the French restaurant. It was the pappardelle ragu, pizza and chicken alfredo at the Italian. We went to those restaurants twice each during our stay. Eating with another couple, we always ran out of room on the tabletop because of the number of dishes we'd order. The service was always outstanding. The only issue, if this is even an issue, is the time it takes to eat. They are meticulous so I get it. Dark Horse sports bar- We had fun there every night. We actually only went every night to have a drink with our favorite bartender of the resort. Andres was fantastic! He always remembered our drink order and we were always greeted with a smile to welcome us. Thanks for making our stay special Andres! Preferred club- We've stayed at the preferred club at other Secrets resorts and were fine with our selection. After our vacation, we both felt it was unneeded, especially after we ate at the buffet. The buffet at Moxche is probably the best buffet we've ever been to. If you can choose where to sit, Victor's section is the one we'd choose every time. We enjoyed going to the buffet to interact with Victor. Always happy and willing to offer his input. Check in for preferred has always been a breeze, no different here. We didn't utilize the rooftop pool as we thought it was too quiet. We enjoy more of the energy pool vibe. Energy pool- I'd be up at 7am every morning and be to the energy pool between 7:30 and 8am. Never had an issue with seating. Elias the pool concierge was the best I've experienced. Very clear instructions regarding ensuring we will be at the seats and utilize them. No securing seats and not being there until 3pm here. Elias would ensure that. Even if there weren't seats available, he would figure out a way to find seating for you even if that meant he had to go and get a seat from elsewhere. Thanks Elias. There was a singer on Thursday that sang more classic rock music. She was fantastic. I wish she was singing there every day of the week. Thats just me. Most of the music was more laid back. I understand this isn't Breathless with more upbeat music during the day. Have that lady sing every day, the crowd loved her and wanted more of that type of music. Most of the people grew up in the classic rock era. Shows- This resort had the best shows I've ever been too before. The quirky show was fantastic with the dancers hanging in the air. The candlelight show was great, I didn't want it to end. The violinist's and cello were amazing. The singer was absolutely spectacular. Also, I'm sure this doesn't happen often, but the Idol performances were great. They found 3 random people to perform, and they had judges from the crowd mimicking the American Idol judges. This particular week, they found some good ones. All I can say is wow! Those were a couple of areas that we felt were important to mention in our review. I can easily get caught up in reviews especially when they are negative. Sometimes, I wonder what could have happened for anyone to have any serious negative comments on this resort. Every member of the staff we interacted with was fantastic. The names I provided above were just some that stood out. We will be back to the resort. Thanks Secrets Moxche!
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Mar 30, 2025
Great resort
Such an amazing place to stay! The staff truly goes above and beyond. The food was outstanding. The views were amazing. The place was clean and comfortable. The activities staff did a wonderful job with shows, games, and encouraging us to truly experience the place. Would love to come back!