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Hotel overview
Authentic Caribbean style and panoramic views of Montego Bay's stunning shoreline await guests of Iberostar Rose Hall Beach. Mountains, villages, waterfalls, and idyllic beaches are all within easy reach and offer the chance to experience the diversity of this island paradise. The resort blends the charm and authenticity of classic colonial décor with world-class amenities, the finest international cuisine and an exquisite attention to detail. For couples or families, it's the ultimate vacation.
Location
Montego Bay-BeachProperty information
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policies - Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
- All student/youth groups must be preapproved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement
or refund of the remaining nights.
Ratings & reviews
TripAdvisor traveler rating
7324 reviews
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Apr 25, 2025Not staying at iberostar resort ever again
Room was not ready for check-in. Because they were cleaning. Room was not clean. Waited several hours for our room while many others were checked-in upon arrival. Room was old. Broken door on closet and dresser drawer. Fixed after we complained. Was told rooms are slowly being upgraded. Just not ours. Room was cleaned well 2 out of 7 days.our room faced the beach, there were two loud beach parties that we expected. But it was loud but we got to watch from our room. Also the doors are very thin, you can hear everyone in the hallways. Food was ok but not exceptional. Lacking flavor and often was cold. There was ice on the fruit and dome fruit was served frozen. Drinks are ok, but the wine option is terrible unless you pay for the wine. It is a little over priced. The day after you arrive they put the app on your phone and give you digital vouchers. To use a voucher you have to spend $100 to get $25 off. Tried to use the voucher but because it was on the phone they could not take it. We were told to get the adjustment when we checked-out. Was told sorry nobody can do that. There are a lot of additional costs. Cigars, fancy drinks, events at the kids club etc. Beach has a lot of seaweed. The beds on the beach are for the guests at the next resort. First few days there was no announcements about the entertainment. Several times they advertised events that just did not happen. There is a lack of seats around the pool. People save the chairs with a towel or a shoe and just don't come back and use it. The resort is ok with this. The advertising stated a water park. But it is actually a water feature. There is a lazy river at the next resort you can use for a fee. The guests at this resort can do whatever they want with no interference by the staff. They literally do not care what you do. Kids run all over the place, rollerblading around the pool without care for guests. People smoke, and eat by the pool beside signs that say not to. If you say something to the staff they shrug and say nothing we can do. We did not know there was 3 resorts in one. There is a cheap one, a better one and the best one. The cheap one, the one we were at. Most of the staff are rude and sullen. The second resort is better. The lifeguard actually calls out people for doing things wrong. The third resort we were not able to see. This was not a relaxing resort. It was loud and there was no quite places anywhere. Most of the staff do not see value in the guests. This was not worth the price of the resort. There is much better out there. Based on this visit we would never stay at an iberostar resort again.
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Apr 25, 2025Best work trip ever!
I stayed at the Iberostar Waves Rose Hall Beach for a work conference. The facility was lovely, the hotel was very clean and well kept, and the staff were all very friendly and helpful. I had never heard of Iberostar resorts before this trip, but I would definitely stay at one again.
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Apr 23, 2025
Great experience
I went with my family and it was a great experience and full of great memories from the moment i walked in i knew i was gonna have a great time! The pool was a great temperature and the beach waters were great! With good restaurant options and ice cream shop
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Apr 22, 2025
Great service & hospitality
Janell was my concierge and she was a delight! She is very knowledgeable and made our experience ever so much more simple and seamless. Took care of all our needs. Overall the food, entertainment and ambience was thrilling and we look forward to our return! Kudos @ Ibero Waves and Janell.
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Apr 22, 2025
Our trip to Iberostar Waves Rosehall Beach
We had a great time at Iberostar Waves Rosehall Beach. It’s a stunning resort with great food and entertainment. Our concierge Janell was so lovely and helpful. She was such a joy to work with. So helpful and knowledgeable. We would definitely return