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Hotel overview
Welcome to a vacation that has so much to do, yet also invites you to do nothing at all. Iberostar Punta Cana is the Caribbean setting of your dreams, complete with swaying palm trees and the clear aquamarine waters of the famed Punta Cana coast. And yet this resort also features every diversion imaginable, from refreshing pools to a Caribbean-style shopping street to multiple specialty restaurants and even a casino. Numerous activities are offered, including Merengue classes. Or you can simply relax and enjoy the magnificent Playa Bavaro waterfront.
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Ratings & reviews
TripAdvisor traveler rating
9242 reviews
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Feb 04, 2025Sadly, I cannot recommend Iberostar Waves Punta Cana
Sorry to say, we did not have a good experience. We have been to Iberstar in Cozemel, Rivera Maya and Cancun. We had a good time at all of these locations. Waves Punta Cana is not worth booking. I have limited spanish, but out of our 10 vacations/cruises to the carribean I always manage to communicate and found a way to get my question answered. Another review mentioned the staffs rudeness. That is an understatement. If you don't speak Spanish fluently they actually look you in the eye, nod, turn around and walk off never to be seen again. Or when you try to order a drink at the bar, they will look past you and help several other people before acknowledging you. They really are disgusted if you are not fluent in spanish. The pools were dirty and cloudy. The food was not as good as drive through. On the plus side, the spa was wonderful and services were very good. BTW, even though it is an all exclusive establishment we tip. Even that did not get a response. So sad.
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Jan 25, 2025Ibero No Star
Rooms - Older than me. Limited outlets No USB / Charging ports. I think the furnishings are from my grandmother's basement. No water pressure in the showers. Food - You'll be eating every meal at the buffet because they block out the reservations for Star Prestige members and also use the restaurants as an incentive to get you to sign for the Star Program. So, you can leave that collar shirt at home you won't need it The Buffet - Not good. Food is the same every day, but that's what you get as the restaurants are blocked out. Concierge = salesperson. Avoid at all costs. They will try to set up an appt for your second day, which is the first thing I want to do when I'm on vacation to offer you discounts etc. Which you might get if you sign up for the program. We ducked the first sales pitch, so they held us up at checkout to try and sell us again. The staff, for the most part are courteous and friendly. The guests however were some of the rudest people ever (jumping lines, saving the beach chairs etc.) . The beach is very nice, however, they block sections off (with nicer furnishings etc) , for the Star program. There are clearly 2 levels of service - Plain Old Guest and Star Prestige guests. I think the majority of the positive reviews are from the Star Prestige members, It seems that you will get closer to a 4-star treatment if you're in the club. If you're just the average guest you're looking at a maybe 3-star resort .
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Jan 19, 2025Stay Iberostar!
I was only at Iberostar for a short time, but I wish it could have been longer. It was an amazing property, with really cool and vibrant buildings. I ate at the buffet, which was great. One of the only places were I saw allergy markings on the food tags, incredibly helpful for me. The pools were amazing and so was the beach. There were tons of water sports available, only wish I had stayed to try them. Also they have a amazing coral lab that you can go and see. They are doing amazing things for sustainability there. Overall, loved the experience and the property.
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Jan 18, 2025
Great day at Iberostar, love the coral lab
I had an amazing time at Iberostar when I was there last week on a day pass. The food and drinks were great and I had an amazing time on their beautiful beach. I especially loved getting to spend some time in the coral lab with Greg. He was super informative and I loved hearing the steps Iberostar is taking for sustainability. Overall I had an amazing day!
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Jan 16, 2025
Love the Iberostar through the Day Pass
Iberostar was a great all-inclusive property that catered to everybody's wants! Staying as a guest with a Day Pass allowed us access to the pools, beach, and food, all combined for a great day. We opted for the buffet for lunch and dinner, which both had a wide and unique menu. The options changed for both services, too, which was very pleasant. Additionally, having access to the pool, beach, and activities like non-motorized water sports and ping-pong never left a moment of the day boring. Highly recommend!