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Hotel overview
Welcome to a vacation that has so much to do, yet also invites you to do nothing at all. Iberostar Punta Cana is the Caribbean setting of your dreams, complete with swaying palm trees and the clear aquamarine waters of the famed Punta Cana coast. And yet this resort also features every diversion imaginable, from refreshing pools to a Caribbean-style shopping street to multiple specialty restaurants and even a casino. Numerous activities are offered, including Merengue classes. Or you can simply relax and enjoy the magnificent Playa Bavaro waterfront.
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Ratings & reviews
TripAdvisor traveler rating
9279 reviews
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Mar 12, 2025VERY UNCOMFORTABLE
The Best word to describe my 20 years wedding anniversary trip to Punta Cana Iberostar Waves Dominicana is “UNCOMFORTABLE” To start the “Concierge” only objective is to get you to attend a Tour to a sales pitch… We said we wasn’t interested day 1, and they basically harassed us until we went. They called our room repeatedly at 9am… then came to find us in the pool area. Next we booked through southwest vacations. We paid $3700 for 5 nights. They put us on the side that isn’t remodeled. First thing we asked for at check in was to have the best room possible, ocean view if available because we are celebrating 20 years of marriage. They showed us a room about 10 doors down from the pool view room booked. Same everything and said it was an extra $100 per night. We declined. First night, the room 4157 smelled like Sewer “CACA”. And we complained. House keeping sprayed something to smell better, but it didn’t last long. The smell was so uncomfortable, after the second night I couldn’t take it anymore. They wanted to move us to the same room they said was $100 extra a night, but it also smelled like CACA! Long story short, ELIZABETH, the manager, did move us to the other building room 5169. While being uncomfortable the first 2 nights we also were starving. They are definitely cutting corners on the food. We ate at the buffet, it was terrible. The food was cold, bread was moldy. They even had the nerve to cook their own food fresh and told us it was for us, during late night snack time (11pm). We ate at the French restaurant La Sibila, The yellowtail was overcooked, the steak was overcooked, everything was a waste. We ate at the smokehouse, La Marimba. The first time we was pleased. The second time we went was a disappointment. The vegan option was a joke. We ate at the Latin restaurant, La Palapita. Food was a waste, and a disgrace. We also tried the Asian restaurant, La Pagoda. The first time we went ever was old and cold. Our last night we went back and enjoy everything. Now our friends had a member pass, which we did not have the opportunity to purchase. We sat in the designated beach area with them every day, until our last day, we were told we could not sit we them because we didn’t have the band. Something else was said about the owner’s daughter was there and they would get in trouble. I think They probably were lying! We will not be returning to This resort again… I cried, I stayed respectful, and I don’t like to complain! However, we paid $3700 to relax and enjoy a special occasion, our 20th anniversary, and it was VERY UNCOMFORTABLE!
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Mar 12, 2025Great place
The resort was really clean excellent food, fantastic staff. The only thing we didn’t like was the night entertainment. It wasn’t as good as other places we stay but we will definitely be going back. We enjoyed it so much. We spent 10 days. Great location
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Mar 12, 2025
Meh...
Negative: Staff isnt as smiley (compared to mexico) Pillows are too high Service is too slow (coffee, water, towels) Staff isnt helpful (they say there's a show but there isnt, they say something and then it doesnt happen. Not sure if it's a language barrier because most of the staff only speaks spanish with little english) Not as much animation (compared to mexico iberostar( Minimal marketing/announcement for the night show, the activities etc) No bar in the pool. Positives: Food is good (compared to what i heard for domenican, buffet better than restaurant) Genesis and Randy are the smiley ones at the vip bar on the beach. They're the best. Beach is nice. Proximity of pool/beach/room/lobby.
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Mar 10, 2025Roaches and unsafe
They have roaches and are not customer service friendly. They don’t answer the phones when you need assistance either. I called and asked for help for 3 days dealing with roaches and no one ever helped me. Good luck going to another country and feeling safe here.
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Mar 06, 2025No relaxing on the beach
The hotel was fantastic, it was always clean and the fridge was always stocked up. Most of the staff were friendly and the waiters/waitresses made us feel like celebrities. We had a great time and the majority of our trip was perfect. Check out was annoying, they tried to charge us for something from a restaurant that we did not have. The woman Mable knew our bus was ready to leave and she just kept helping other people instead of reimbursing the money. The venders on the beach are too much. They are non-stop. We couldn’t enjoy the beach or a conversation because the venders would not leave us alone. They are scammers. We booked an excursion and when we got there the venders wanted more money. I’m disappointed the hotel allows this. Also, during the market night the venders were very aggressive. They yelled at us for not stopping. Vacations are not meant to be stressful. This is a great place to go if you don’t plan on sitting and relaxing on the beach. It’s a shame the vendors ruined it.