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Hotel overview
At Iberostar Waves Paraiso Beach, you and your family will experience the romance of Spanish-influenced architecture in a resort filled with tropical gardens, exotic birds and unlimited adventures. Discover interconnected pools with a waterfall, a mile of white sand beach stretched out along Mexico's famed Mayan Riviera, and seven specialty restaurants. Explore snorkeling and scuba diving areas and nearby historical sites. Then enjoy adult time in our world-class 32,000 square foot spa, 18-hole golf course or shopping plaza. The resort is uniquely designed to give every member of the family the time of their life.
Location
Riviera Maya - BeachProperty information
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Hotel details
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Ratings & reviews
TripAdvisor traveler rating
9474 reviews
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Apr 20, 202510/10!
Visited Mexico for the first time, Iberostar waves Paraiso beach was fantastic! All inclusive, rooms were well kept and cleaned daily, food was great, entertainment was spectacular & the concierge was wonderful as well, ALL staff were magnificent and incredibly friendly! There was flamingos, peacocks, parrots, tailless squirrels, swans, caoti, iguana and geckos all over the resort! And in-resort transportation!Looking forward to booking again!
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Apr 20, 2025
Great experience at Iberostar Paraiso Beach
The hotel service and accommodations were really perfect. It includes everything for every age, from relaxing beach and poolside facilities to different activities like yoga, fitness sessions, theater, music nights as well as different restaurants for different cuisine. Our concierge Luis Martinez from lobby beach was really helpful as well, and guided us for the different activities as well. Overall, this is a very good resort to spend your vacation in the heaven of Mexico.
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Apr 19, 2025
Beautiful resort
What a nice resort! The vegetation is so beautiful. Our room has a view of the beach, so quiet and clean! The staff is so nice and helpful. Brenda, concierge has been so helpful and very friendly giving us many information about the resort and Mexico life. She reserved 2 restaurants for us! I do recommand this resort!
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Apr 16, 2025A Pleasant Vacation at a Lovely Resort
This was my 14th stay at this complex, the vast majority of them in the Beach section. I have delayed writing this review because I have had difficulty deciding what to write. First off, this is a lovely resort and I enjoyed my stay. What was strange about it was the sense of deja vu. Everything I did was overlaid with memories from previous visits, and it felt like there was nothing new. Time for a change, perhaps. The grounds were impeccable, as usual and I loved all the walking I could do (and did). The grounds staff kept things very nice and clean. At night, it would ne nice if all the electric carts had all their lights working. Food was fine. The new arrangements for the a la carte restaurants allowed me to decide one day to skip the buffet and I enjoyed the Mediterranean restaurant. Variety at the buffet was good, but service for drinks and clearing were a bit slow. and I suspect there were fewer staff in the buffet. By the way, someone should ensure there is a towel to cover a loaf of bread while it is being sliced. I don't want someone else's hand on my bread. My room, 3244, was nice and in a great location. Thanks to the staff for the towel animals, which were missing last year. It was kept nice and clean. Perhaps more bath tubs could be replaced by walk in showers to reduce slipping hazards. I liked that there were water stations on each floor, as opposed to only on the ground floor. The pool was beautiful. I never had trouble getting a lounger- I just moved an empty one to where I wanted it. I did point out several chairs that had been reserved but left unoccupied for more than 90 minutes. Staff removed the towels. The entertainment staff were all new to me, no hold overs from last year. They worked hard but I felt they were less outgoing and friendly than in previous years. I barely had any conversations with them. The beach was lovely but the winds kept me out of the water. The seaweed was removed regularly. You can't fight Mother Nature. The entertainment was OK. It does get boring seeing the same shows each year, and the quality has not returned to what it was in 2022. I did enjoy the Fire Show. Staff were mainly pleasant. I'll give kudos to Frank at the swim up bar (the only person I recognized from last year), Fatima at the pool restaurant, and Josue at the theatre bar for their excellent service. I will likely come back some day, but after 14 times in 20 years, even the best place gets stale, and I will look for a change for a year or two. Meanwhile, enjoy your stay.
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Apr 15, 2025Poor experience
We will never come back to this resort. We have Efren travelling down south for a number of years and this was a total disappointment and a waste of our money. Points to make; Pool was overcrowded and no lawn chairs ever available. Towels placed over them The swim up bar was 20 mins plus to get a drink one typically only one bartender The beach was horrible- seaweeds and kelp build up many inches. To disgusting to even stay there plus minimal space again and no where to sit. It’s a tiny area meshed in between tow resorts. It’s huge resort where you have to wait for golf cart drivers and always expecting a tip. We found the workers not so friendly at all in comparison to other resorts. There are coatis( like raccoons) everywhere and in packs of 20-40 and are the size of raccoons really. They are rummaging through garbage bins, going through peoples stuff at the pool and beach. It was disgusting The rooms were clean however my husband asked the cleaner to make towel animals for me and she was not trained to do it. Plus the AC in our room was horrible. It barely cooled down the room. It was so hot when trying to sleep. We would never go back to this resort and it was very costly we expected way more service and availability of services and courteous staff The communication around the buffets was not clear. Sometimes there was breakfast and sometimes not. Thank goodness for my cereal bars I brought. The restaurants were not accommodating at all as I feel there are too many people on this resort. It felt very overpopulated. The hamburger spot and taco spot got us through in the evening Overall this was not a good experience.