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Hotel overview

A remarkable combination of luxurious amenities combines with the culture and history of the Tamayame people to create an outstanding resort experience. In addition to the pampering services of our award winning spa, championship golf and unique activities, guests will be delighted with our attention to detail and welcoming staff. Business travelers will appreciate our full service business center and state-off-the-art meeting facilities. No matter your reason for visiting, we invite you to take advantage of all we offer at our extraordinary hotel. 01OCT22-03OCT22 Balloon Fiesta - 1Nonrefundable 1 night deposit at booking, cancel 30 days prior to arrival.

Property information

Year Built: 2001
Last Renovation: 2009
Accessible rooms: 20
All rooms non-smoking: 350
Connecting rooms or suites: 17
Double bedrooms: 169
Executive floor: 1
Floors: 4
Nonsmoking rooms: 350
Rooms with internet access: 1
Single-bedded accommodations: 158
Suites: 23
Total rooms: 350
Total rooms and suites: 350

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $34.00 plus tax per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: No charge for children 17 yrs and under, sharing a room with parents.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3624 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing Family Getaway

    From the moment we pulled into the property- Everything about our stay was magical. The staff was friendly and accommodating. The rooms were clean and spacious. Food + drinks were plentiful and delicious. The resort offers an abundance of activities to do on property. Perfect to just relax and get away from the hustle and bustle. Our children (3yrs 5yrs + 7yrs) are already talking about what activities they would like to do on our next visit.

    Jan 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Overall good stay except for the front desk

    Worth another visit. Great resort, friendly staff. Accomadated my charging needs. The front desk was a total failure. Not informed, not helpful, not even tried to help, and ice cold. The natrue walk in the morning and the breakfast buffet was great. Very reasonalbly priced as well. Defenitely worth it.

    Jan 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hideaway in beautiful New Mexico with fabulous views and great service

    Really love this hotel. It has such a wonderful ambience and shows the beauty of the Southwest experience. The lobby is beautiful with fireplaces and was nicely decorated for Christmas this time of year. The view of the Sandia Mountains is gorgeous too!!! The food in the Santa Ana Café is delicious and the service is always top-notch. Check in is always easy and they are accommodating at upgrading your room if availability is there. We come to this hotel as often as possible as Hyatt globalist members. Love the benefits!

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very enjoyable

    Staff was very friendly and helpful - rooms were clean and comfortable and a beautiful view of the pool - Everyone was very accommodating and professional. Was a long walk to your room was a little inconvenient but was very quiet. Would recommend a stay there.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Cigarette/Tobacco smell

    Cigarettes/tobacco smell all over the hallway, so strong it was hard to sleep. I felt this smell since I checked in my room which indicates that is has been happening for a few days and it got worse at night when I walked back to my room. Clearly the hotel is not doing much to enforce its non-smoking policy.

    Dec 20, 2024