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Hotel overview
Location
Sonoma CountyProperty information
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Hotel details
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
869 reviews
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Jan 05, 2025Decent hotel
The hotel does not do daily housekeeping. Also parking is $20/day. Knowing these 2 things before arrival will help with your stay. Overall it's a nice hotel within walking distance to restaurants, shops and the train station. About 40 minutes from the wineries.
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Jan 04, 2025Mediocre Dump
I spent two nights here as a Hyatt globalist. Really wish I had seen more honest reviews, and I would have stayed elsewhere. It’s in dumpy condition and needs some love. Ants everywhere. Poor customer service, housekeeping that ignores DND signs, no upgrade (hotel was empty), and an obsession with the nickel-and-dime. (“I don’t know why the $20 parking wasn’t added for my first night. Why don’t you add it?”). I won’t be back.
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Jan 03, 2025Georgie and the team are the best in guest live and care!!!
I LOVE IT HERE. I have titanium elite status with Marriott and yet every time I come to visit my family, I stay here at the Hyatt. Everyone from Georgie, the manager on down to the incredible team at the front desk, to the kind Smiley women who clean the rooms, everyone here Acts like they love their job and they love you! The amazing chef in the restaurant even makes us special vegan pancakes! This will be my third visit and I can’t wait for the next one. Also, in these chilly months, the hot tub is dreamy! THANK YOU GEORGI AND TEAM!!!
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Jan 01, 2025
We always feel at home
We absolutely love this hotel. Every time we go to the wine country this is our go-to property. We have probably been here at least a half a dozen times or more and every time the experience is excellent. Staff is super friendly and they do everything they can to make you feel at home.
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Dec 31, 2024
Amazing Couples Retreat Weekend at the Hyatt Regency!
10/10 experience the staff was so welcoming and friendly. I could ask them for help and advice and they had no problem assisting me. Went with my partner and had an amazing time and enjoyed our little get away. Highly recommend for couples or even families. They had a fun game room and s'mores kits for guests which was super fun!