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Hotel overview

Surrounded by a picturesque sculpture garden, this intimate California getaway offers couples, spa-lovers and honeymooners the ideal setting for romance and relaxation. A charming accent to the Historic Railroad Square in Santa Rosa, guests of the resort are provided with the perfect blend of traditional service and modern amenities including a deluxe menu of pampering massage therapy, facials and manicures and pedicures at the grand spa; delicious dining in the Brasserie Restaurant and bar; a 24-hour Stay Fit Gym; continental bowling lanes; an Empire ice skating arena; polished guestrooms featuring Hyatt’s signature Grand Bed™ and a great location near over 200 wineries and excellent golf courses.

Location

Sonoma County
San Francisco, CA, USA - San Francisco Intl Airport (SFO) : 60 miles
Oakland, CA, USA - Metropolitan Oakland Intl Apt (OAK) : 60 miles
Santa Rosa, CA, USA - Sonoma County Airport (STS) : 15 miles
San Jose, CA, USA - San Jose International Airport (SJC)

Property information

Year Built: 2002
Last Renovation: 2009
Accessible rooms: 6
Floors: 3
Total rooms: 155

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:  Room taxes are included in vacation price.
Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 884 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Another great stay

    Another great stay at the hotel. Upgrade was appreciated and front desk service was great. Plenty of parking at this hotel. Lots of nice restaurants near the hotel to eat at. This is definitely my go to hotel when in the area. Highly recommend.

    Mar 18, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not so great

    Carpet is horrible especially in the hall ways which is full of stains and dust. Although restaurant staff was great and the food was good. the breakfast tables are too small to accommodate food and drinks for 2 people. Hyatt's price guarantee is a scam.

    Mar 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    There's just something different about this staff.

    I've stayed at numerous hotels, numerous Hyatts even, but there is something unique about this staff. Every single person I encountered was super friendly and cheerful-from the housekeeping staff we would see in the hallway, the front desk, and even the Railyard breakfast crew. All amazing. Special shout outs to Christy and her daughter who took care of my breakfast dietary needs all week in the Railyard, Noel in the kitchen who taught me how he does his oatmeal fig compote, and to Vladmir who stopped and spent a few minutes with me so I could brag on his crew. The hotel room was clean but showing a little wear. The location is amazing..check out LoCocos, Stark's and Chevy's all within walking distance. The gym at the hotel was also fantastic and more equipment than i expected, but missing a couple of dumbells. Was a great vacation overall. Thanks!

    Mar 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    3 Nights in Santa Rosa

    Great hotel in a good location. Have stayed here a number of times. Consistently good service. It is clean and comfortable, and the staff is very pleasant. Would stay here again without having to think about it. Great restaurants nearby. Cheers!

    Mar 04, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Dirty Bathrooms in Both rooms.

    When we first checked in there was dirty underwear on the bathroom floor. They moved us and that bathroom had hair and small wrappers on the tub along with bobby-pins on the floor. The buffet breakfast was not very good at all. I wouldn’t recommend this hotel

    Mar 04, 2025