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perfect wedding hotel
it was a perfect hotel for my daughter's wedding weekend- it is a full service hotel with an upscale atmosphere - all guest were very pleased with their stays and the hotel accommodated everyone's special needs - re diet, room preference, etc .
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Valentine's Day getaway !
Great experience and& friendly staff and very clean rooms! Pool and gym facilities were very nice .. nice bars and restaurant. Ample parking and very easy to get to .. would recommend to all Elevators need a little updating and some areas need mor lighting
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Very thin walls, you will likely hear the guests talking in the adjacent rooms.
The walls are very thin and it is easy to hear the TV, conversations in the adjacent rooms. When I brought to the attention of the hotel staff of constant arguing taking place in the adjacent room ,they were ineffective at addressing the situation. If sleep is important to you I would stay at a different hotel.
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Awful from start to finish.
I would never stay here again. When you call Hyatt to reserve you do not get the front desk. I was improperly quoted a price for our rooms when I booked then got to the hotel to be charged double. Pool is only open until 8 pm. Our TV did not work the entire time we were there and the hotel acted like this was no big deal. I was traveling with my toddler and two teenagers. The teenagers were supposed to be in a connecting room, but were not. The shower water only reached a lukewarm temp. As icing on the cake, while one of the managers was responsive and trying to make things right, the other was rude, and just kept telling me how short staffed they were. I am now trying to sort out $900 in charges on my debit card….for a one night stay. 😡
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No Comforters Here
For the most part, everything at this hotel was fine; however, there were no real bedspreads or comforters, just a thin blanket surrounded by regular sheets. Not very cozy! For me this was insufficient, especially since it was February. If this was a cost cutting decision, they should rethink it.