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Hotel overview

Minutes away from the charming specialty boutiques and dining along El Paseo Drive, this upscale resort offers superior accommodations and upscale amenities. Championship golf courses and an expansive spa are the perfect compliments to the wide range of inviting dining and entertainment options available to guests during stays at this exclusive getaway.

Location

Indian Wells
Palm Springs, CA, USA - Palm Springs Municipal (PSP) : 15 miles
Ontario, CA, USA - Ontario International (ONT)
Los Angeles, CA, USA Los Angeles Intl Airport (LAX)

Property information

Year Built: 1986
Last Renovation: 2012
Accessible rooms: 18
Floors: 5
Total rooms: 530

Hotel details

Dining

Dining options are available for this property.

Amenities

Multiple amenities are available at this hotel.

Activities

This property offers numerous activities.

Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of $29.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A guest parking fee will be charged and collected by the hotel. Pricing is per vehicle, per night. This applies to valet and self parking. • $23.50 (October thru May) • $15.50 (June thru September) The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 4746 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect weekend get away!

    Super fun resort for our whole family! We stayed for a weekend and had lots of fun activities to do along with lots of time to relax in the beautiful pools. We stayed in The Villas and that whole experience was over the top lovely! So much room to relax and play!

    May 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous family vacation spot!!!

    Amazing location for a family get-away. My kids, ages 2.5 and 4.5, loved all of the pools/water slides/splash pads. Everything was clean and the staff was very helpful. I would highly recommend and am already planning my next family vacation there!

    May 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great getaway experience.

    The property has regained its first class status. The rooms, pools, and restaurants are all top notch. The staff could not have been nicer or more accommodating. I was reminded of the great geniality we receive on our first class cruises. Everyone went out of their way to make you feel special.

    May 11, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    First time family trip. Meh. Won't go again.

    Globalist perspective from short family trip to Grand Hyatt Indian Wells for the first (and I think last) time. Resort facilities are up to date and well maintained. I think they may have done a renovation recently. Globalist upgrade - did not happen. I didn't ask for it, but it wasn't offered. Check in was curt even though the line was non-existent (no one behind me). People smoking in the balcony several rooms away. Smell of Marijuana in the main lobby the first day. Pool - it's nice, just ok. The slide is long but the "fun" isn't there. Comparatively, the shorter slides at the Hyatt's in San Diego and Newport Beach are much better even though they're older. Lazy River is smaller than the video/images suggest. 2-3 times around and then it's just moving water. The surround area of Indian Wells very bland. The area in Palm Springs (near much cheaper Hyatt Palm Springs) is much more lively. Incidentally, the Globalist benefits were better at the cheaper Hyatt Palm Springs - a bit surprised by that. In the end: will not be visiting again because there are better places to go.

    May 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Memorable Spring Break Celebration

    We spent Spring Break at the Grand Hyatt Indian Wells celebrating our 19th wedding anniversary with our daughters, and it was another memorable stay. Even with the resort at full capacity for the holiday week, the staff made us feel personally cared for, from warm communication to thoughtful touches in our room. Our daughters especially loved the pools, lazy river, watermelon eating contest, and roasting marshmallows at the fire pit—we spent time at the water area every day, and it never got old! This was our second stay, and our kids now lovingly call it “Better Palm Springs”—a high compliment in our family. We’re grateful for another wonderful stay and look forward to returning.

    Apr 30, 2025