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Hotel overview

Minutes away from the charming specialty boutiques and dining along El Paseo Drive, this upscale resort offers superior accommodations and upscale amenities. Championship golf courses and an expansive spa are the perfect compliments to the wide range of inviting dining and entertainment options available to guests during stays at this exclusive getaway.

Location

Indian Wells
Palm Springs, CA, USA - Palm Springs Municipal (PSP) : 15 miles
Ontario, CA, USA - Ontario International (ONT)
Los Angeles, CA, USA Los Angeles Intl Airport (LAX)

Property information

Year Built: 1986
Last Renovation: 2012
Accessible rooms: 18
Floors: 5
Total rooms: 530

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of $29.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A guest parking fee will be charged and collected by the hotel. Pricing is per vehicle, per night. This applies to valet and self parking. • $23.50 (October thru May) • $15.50 (June thru September) The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 4719 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Family Friendly Resort

    Clean and spacious room, friendly staff. Lots of options for meals. Pool area is great, lots of lounge chairs to relax in, with great service for food and drinks. The lazy river and slides are perfect for entertaining the kids! We will definitely be back again, but the next time, with the whole family!

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Resort-- Great for a family vacation

    Beautiful resort. The landscaping is well taken care of. The pool area is large with multiple pools to choose from. My only complaint about the pool area is that there are a ton of nice day beds that no one was using because you had to pay extra for them. And when I say a ton, I mean probably 100+ empty, cushioned day beds. There were plenty of other chairs/loungers as well but they were not comfortable. At a resort of this level, I expect the regular daybeds to be available to all guests. If the hotel wants to charge extra for a cabana with a tv, couch, fridge--I totally understand. Breakfast was nice. Globalist breakfast included the buffet plus a made to order omelet. Breakfast items did not rotate while we there for 5 days. My family and I spent most of our days hiking. Even tho the pool is "heated", it wasn't warm enough to get in for our March visit. I'd like to go back and visit when it is a little warmer. Overall, a great stay. Staff was friendly and anticipated our needs. They even helped us celebrate our 23 year wedding anniversary.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Dinner res. cancelled TWICE by "corporate buyouts"!

    We frequently go to the desert in late March for hot days by the pool and warm evenings with dinner outside. At the Grand Hyatt we booked outdoor dinner reservations each evening of our stay, but repeatedly we were told we couldn't sit outside because they had sold out the entire outside dining area to "corporate buyouts". This was problematic for several reasons... 1. Dining outside in the evening is one of the pleasures of Spring in the desert. 2. The Tia Carmen dining room in the evening is WAY too cold. We literally had to retrieve jackets from the room to make it through dinner. 3. We weren't told about the buyouts cancelling our dinner reservations until we arrived at the host stand, even though of course they knew weeks ahead of time. This prevented us from booking somewhere else for dinner. (I'm sure that didn't escape them.) The hotel has a huge event center and their priority business is a.) corporate events, and b.) weddings. If you're just visiting with your family or spouse, be prepared to be treated very much as second class. It's a pity, in part because their restaurant food is quite good, but not worth how you'll be taken care of (or not).

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved this Hyatt.

    My family visited during my kid's spring break. We enjoyed the spacious room, all of the pools, cleanliness of the hotel, and beauty of the grounds. My kids loved the lazy river and water slides. We would definitely return, and ideally with more of our family.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Ritz Carlton prices for a holiday Inn Motel quality!

    Service & Food was 1/5 The pool resort was great! unfortunately food + service was so terrible that's the last we could remember even tho hotel is beutiful resort food and restaurant service is what people remember when they leave.. Cash cow.. carful pictures and ratings are off.

    Mar 23, 2025