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Hotel overview
Location
Indian WellsProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4679 reviews-
Excellent family Thanksgiving break.
A truly excellent three generation Thanksgiving break. King rooms are excellent… large, well equipped, very comfortable beds, very clean. Pool area is very good with selection of pools, lazy river, slides and good food options… with plenty of seating areas. Very good Thanksgiving dinner. So good we have already booked next Thanksgiving!
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Great place to stay with family in the Coachella Valley/Palm Springs area
Probably my favorite resort that I have stayed at in the Palm Springs area. Beautiful grounds, exceptional food (other than the grab and go cafe but whatever), large and well-appointed rooms with good sized bathrooms. Fun waterpark with a lazy river and big slides for the kids (and kid-adjacent), as well as an adults only area. Self parking is $30 vs $35 for valet, so why not valet? Attentive, polite staff even at holiday staffing levels. Decent tennis courts, right next to the municipal golf course. Like almost all resorts in the area, you have to drive to get anyone off-resort but you probably won’t feel the need to if you are here for only a few days.
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Short celebratory get-a-way
We stayed for one night. The room was large with couch that could comfortably be used. The bathrooms are well equipped and the hot water was endless. Our room was quite a walk away to the adult pool. We did expect more service at the adult pool. The adult pool was very serene and everyone was enjoying a cocktail or reading a book, but there kids coming into the area and it was disruptive to what people were trying to achieve in the quiet space. The location of the hotel is pretty far from Palm Springs and next time we may try the Thompson Brand just because it adds a more lively location . I would recommend this place if you want to stay at the hotel and not leave. This place seems like it more caters to families with it offering a pretty impressive water slide .
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Just a little bit of HELP
Staff can be more helpful when checking in, staff did not explain how the elevators was. I was told to use the first one that when to an M floor and not to the second floor. went to and the (M) floor and was lost before a worker told me I was on the wrong floor
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We will be back!
The room was beautiful and the view from our room was to die for. The staff was friendly and attentive from check in to check out. The food was off the charts and soo good!! I will be sharing my experience with friends and posting on my social media. Thank you so much for making our quick get-a-way amazing! We will be back.