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Hotel overview

Minutes away from the charming specialty boutiques and dining along El Paseo Drive, this upscale resort offers superior accommodations and upscale amenities. Championship golf courses and an expansive spa are the perfect compliments to the wide range of inviting dining and entertainment options available to guests during stays at this exclusive getaway.

Location

Indian Wells
Palm Springs, CA, USA - Palm Springs Municipal (PSP) : 15 miles
Ontario, CA, USA - Ontario International (ONT)
Los Angeles, CA, USA Los Angeles Intl Airport (LAX)

Property information

Year Built: 1986
Last Renovation: 2012
Accessible rooms: 18
Floors: 5
Total rooms: 530

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of $29.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A guest parking fee will be charged and collected by the hotel. Pricing is per vehicle, per night. This applies to valet and self parking. • $23.50 (October thru May) • $15.50 (June thru September) The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 4705 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel in Palm Springs - Grand Hyatt Indian Wells

    I love this hotel. amazing and friendly staff from the check in process to check out! top notch service! hotel is in amazing condition, clean, everything was spotless and was in great condition. I definitely will be back to Indian Wells and will let all of my friends know how great the hotel is.

    Feb 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommend!

    Loved the stay here - rooms were huge (mine had a lounge and a bedroom area), modern amenities and fixtures, super comfortable beds, view of the golf range. Resort itself was great! Loved the gym and studio space, lots of spacious conference rooms, and weirdly super sound proof so you can get a good nights sleep. Loved it!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing time, amazing staff!

    What a phenomenal resort! The staff and level of service was unmatched. And the grounds and room were spotless, comfortable, and clean. We cannot wait to come back!! If you're considering this hotel for a nice getaway, and want a comfortable space, high-level of service, and overall opportunity to pamper yourself, don't second guess booking this one!

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    If pictures could convey smell, this place wouldn't be in business

    I was shown 3 different rooms for my stay and they all SMELLED AWFUL. Not something that can be cleaned, it's something that is inside the walls, underneath the dirty old carpet (maybe mildew? not sure). I got very sick with a fever right after my stay there. Do yourself and your health a favor and do not stay here! When I told the staff of the issue they offered me air fresheners.... which does not solve the problem! I don't understand how this place is still open and has passed any type of health inspection. Don't let the pictures fool you. The furniture is nice and modern but it's like lipstick on a pig, it doesn't cover up the awful, old smell in the room. The common areas and nice and the restaurant was pretty good (and did not smell!). The rooms are the real issue, the rest of the hotel is fine. But when you have to sleep somewhere for 8 hours a day, the rooms are kind of a BIG DEAL and the whole point of a hotel -having a safe place to sleep! Again, don't do it. It's not worth the health risk.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome Room Design!

    The hotel has done a great job making their rooms super comfortable and nicely upgraded with sustainable products. The staff was well trained and paid attention to detail. It's everything Ive come to expect from Hyatt. I look forward to returning there soon.

    Feb 10, 2025