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2401 reviews-
Great!!!
All the services were so good!!! Everything clean and the breakfast had a lot of options to choose. Recomended!! The room had 1 queen and a sofa bed, maybe could be better if it would have 2 beds for 4 people. Not bad but it could be better. Everything good!!!
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Great hotel!
The hotel was in a great location and had wonderful amenities. The breakfast was varied and had many options. They continually replenished the food keeping up with the queues. The staff servicing breakfast were fantastic, compliments to the management team as the hotel runs very smoothly. The laundry facilities were very clean and you can pay by scanning a QR code. We were here during Christmas and the hotel was full of families. A Safeway supermarketm was close by, especially using a scooter or bike. We did not experience anything negative and would happily stay here again.
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Above and beyond!
Clean bedroom, good view, and the staff allowed us to check out a hour extra which helped us a great deal! Having free breakfast and cooked fresh was also great. Also great location from museums; we were able to walk to the Bible museum, and take a quick uber to other locations.
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Good facility but service and room were terrible
The facility was good, very new decoration. The free breakfast was good, the staff working hard to replenish when things went out, but the breakfast area was very busy everyday - was difficult to find a seat to sit down. The the level of service and attention to details was not matching the facility. The problems we encountered are: 1. The toilet was clogged completed and could not be used at all - Nothing goes down to the drainage after flushing 2. There was a blood spot on the bed sheet. 3. The room assigned to me was just next to a busy highway, the highway is just 10 meters next to the huge floor to ceiling window, I heard the loud traffic on the highway all night and could not go to sleep. I think that room should not be assigned to any guest.
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Perfect location and experience
Loved everything and staff was very accommodating and helpful! It was great location and had multiple restaurants and shops nearby. Walking distance to many things and events! I really enjoyed the experience I just wish the rooftop bar was open!