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TripAdvisor Traveler Rating
4.2
based on 1408 reviews
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Hotel overview

Hyatt Place Old Port is situated in the heart of Old Port near many popular attractions, restaurants and local businesses. We are 7 floors with 130 guest rooms including 11 suites with beautiful views of the Old Port area, Casco Bay and the Portland skyline. The hotel is within walking distance to local shopping, spas and minutes from the Portland airport. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE-INCLUSIVE OF TAXES. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM FOR 2 PETS. FEES ARE IN USD. SERVICE ANIMALS ARE EXEMPT FROM FEES.

Property information

Year Built: 2014
Last Renovation: 2014
Accessible rooms: 7
All rooms non-smoking: 130
Connecting rooms or suites: 9
Double bedrooms: 25
Floors: 7
Nonsmoking rooms: 130
Rooms with internet access: 1
Single-bedded accommodations: 68
Suites: 11
Total rooms: 130
Total rooms and suites: 130

Hotel details

Dining

Dining options are available for this property.

Amenities

Multiple amenities are available at this hotel.

Activities

This property offers numerous activities.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay for free with an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 1407 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Meh

    Hotel is cheap in the winter, which is nice. They've done away with the free breakfast which was really the only major draw to the hotel. They do have a bar which is nice but if there's more than one person in it I've never seen it. Pillows were dense. I had to wait a while for someone to check me in and when they did I got a 50% off food voucher......as long as I bought a drink. This used to be my go to - now it's a last option.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Recently renovated!

    Stayed there a lot over the last 10 years. Mostly in the winter when it wasn’t so expensive. They also give a hospital rate if you’re dealing with a member in the hospital. Very helpful friendly staff. Stayed last night and the rooms were just renovated. Very nice! It was getting tired, with stained and scarred furniture. Now the rooms look new, refreshed and great! Bartender at night was friendly too. Breakfast is no longer free, but only 14$

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Me time

    I loved my stay at Hyatt Place! Beautiful, very comfortable, quiet room with a fabulous view! Staff was fantastic - friendly and helpful - and the location perfect - great restaurants and shopping, all within walking distance. I will definitely be back.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great Location

    The hotel is very clean, nice bed and spacious room and the location is perfect. Front desk staff and Valet were great! The only issues we had were: -No stirrers for the coffee creamer and sugar. Also the coffee was not very good. -Only provided 2 bath towels -No towels to put on the floor in front of shower or sink -No full length mirror Pretty minor inconveniences, overall it was a very good stay.

    Feb 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    A Bit Weird

    Ok Place. Under renovation, which we were NOT told about. Smoke detector tapes up by painters, reported to front desk, no one ever showed to untape. Walls are not even paper thin. Drunk women showed up at 1 am and instead of going to bed they sang and cried and whined in the hallway. Kind of a weird place. Front desk clerk doubles as the coffee/pastry salesperson.

    Feb 25, 2025