Wish you were here?

Hotel overview

Hyatt Place Old Port is situated in the heart of Old Port near many popular attractions, restaurants and local businesses. We are 7 floors with 130 guest rooms including 11 suites with beautiful views of the Old Port area, Casco Bay and the Portland skyline. The hotel is within walking distance to local shopping, spas and minutes from the Portland airport. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE-INCLUSIVE OF TAXES. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM FOR 2 PETS. FEES ARE IN USD. SERVICE ANIMALS ARE EXEMPT FROM FEES.

Property information

Year Built: 2014
Last Renovation: 2014
Accessible rooms: 7
All rooms non-smoking: 130
Connecting rooms or suites: 9
Double bedrooms: 25
Floors: 7
Nonsmoking rooms: 130
Rooms with internet access: 1
Single-bedded accommodations: 68
Suites: 11
Total rooms: 130
Total rooms and suites: 130

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay for free with an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 1398 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very Good

    The overall experience was great. The parking was extremely easy and when you wanted your vehicle, all you had to do was text or take a picture of the barcode. The front desk staff were very friendly and helpful. Fast check in. The room was better than we had expected. Full couch and king size bed. Very clean. View of Fore Street and the sun rise was great over the buildings well laying in bed was spectacular. Would stay there again!!!

    Dec 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommend

    The room view was amazing, location was key we could walk everywhere, food, drinks, shops. The bed was very comfortable, the balcony was the best. Will totally book the same room next year. The night shift staff was super friendly and helpful.

    Nov 11, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect stay! Feven, Timothy & Joey - YOU ROCK!

    Stayed at the Hyatt 11/1-11/3. Upon checking in, I had an issue with my room key but Feven was able to quickly assist. Later that evening, I ran into the same issue again (technology issues outside their control). Timothy and Joey went ABOVE AND BEYOND to assist!! They were kind, patient, attentive, and reassured me that they would make things right. They ended up upgrading me to an amazing room and kept me updated throughout the remainder of my stay. I’ve travelled all over the world and stayed at many Hyatt hotels but I don’t think I’ve ever came across a nicer group of people! All of them were ready and willing to assist in any way. Feven, Timothy & Joey - I thank you SO much for helping to make this solo trip a special one - even after the mishap that left us all dumbfounded. I loved this hotel so much that I booked for next weekend with my husband! Looking forward to seeing you all again soon! Perfect location, friendly staff, clean rooms…10/10 would recommend!

    Nov 04, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience in Old Port Portland

    Great location to visit the Old Port area. Everything can be done by foot once arrived at the hotel. Front desk staff were very welcoming and helpful as were the valets for parking. Parking was reasonably priced ($40 per night). Bruce at the bar prepared great drinks for us as well! Next door Bar Futo for drinks and dinner was awesome.

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great stay

    Wonderful experience at the Hyatt. Great location and Joey at the front desk was a great way to welcome us to Maine! They had a decent breakfast with different options each morning to keep a variety going. We look forward to coming back. :) .. .

    Oct 28, 2024