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Unexpected treasure!
Hyatt PIT Robinson Township was outstanding! Staff was very friendly, room was clean, comfortable and spacious, breakfast was very good. They even have a cute little bar and snack area that we didn’t use (order at the front desk and sit in the breakfast area. So efficient! We’ll try it next time.) Whoever is in charge: well done!! We’ll be back!
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Super Customer Service
I came to Pittsburgh for a family emergency and the staff of the Hyatt Place Pittsburgh Airport have bent over backwards to accommodate me during my stay. The General Manager John and Customer Service Agent Nalica have been especially super.
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Wonderful!!
This was the perfect place to stay for the airport. They will provide Lyft to transport you to or from the airport. The hotel told me to pick up my luggage and then call the hotel. The Lyft arrived within 5 minutes after I retrieved my luggage and it took about 10 minutes to get to the hotel with a friendly driver that helped me with my luggage! My daughter was picking me up from a flight. She was able to check in and relax while waiting for my flight because she didn’t have to come to the airport. The room was larger than expected, clean and comfortable. The price was less than expected being so convenient to the airport. Good Stay!!
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Steelers vs. Giants Game
This hotel was amazing. The staff was excellent and so helpful. The hotle was spotless. My room was nice ans spacious. The breakfast was delicisos and servved hot. I would recommend this hotel to anyonw of my friends. Thak you for everything, it was was great!
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Overall experience
The hotel wasn't in the best condition but in a great location. The carpet in my room was ripped out and patched. There was complimentary breakfast available which was nice.Overall Customer service was great. Staff was helpful and understanding.