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829 reviews-
Wonderful!!
This was the perfect place to stay for the airport. They will provide Lyft to transport you to or from the airport. The hotel told me to pick up my luggage and then call the hotel. The Lyft arrived within 5 minutes after I retrieved my luggage and it took about 10 minutes to get to the hotel with a friendly driver that helped me with my luggage! My daughter was picking me up from a flight. She was able to check in and relax while waiting for my flight because she didn’t have to come to the airport. The room was larger than expected, clean and comfortable. The price was less than expected being so convenient to the airport. Good Stay!!
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Steelers vs. Giants Game
This hotel was amazing. The staff was excellent and so helpful. The hotle was spotless. My room was nice ans spacious. The breakfast was delicisos and servved hot. I would recommend this hotel to anyonw of my friends. Thak you for everything, it was was great!
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Overall experience
The hotel wasn't in the best condition but in a great location. The carpet in my room was ripped out and patched. There was complimentary breakfast available which was nice.Overall Customer service was great. Staff was helpful and understanding.
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Cleanliness is poor
The first room the AC was set at 61 and the room was very HOT. I switched to another room and the AC Unit was clanking, the cover was not on the unit fully, air quality was not good. I also noticed with the light on my phone there was food in the AC Unit vents. Air vents were dirty, lightbulb was dim in the bathroom as I could barely see. Ice bucket was dirty, there were dried clumps of food, etc. on the walls. The place is overall dirty, and the maintenance is not performed. Breakfast was tasteless and overall disappointing. I would never stay at this Hyatt again or recommend to anyone. I usually do not leave reviews like this, but it was a gross experience.
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Great staff
This place was great but Anthony and Nalica were amazing what a pleasure just meeting them :) made our stay even that much better! The personality they have was awesome!!! Thank you so much we would come back again because of your staffing !!!