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1421 reviews
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Feb 08, 2025Robs stay
Rooms needs cleaning every day and trash taken out, frond desk person was rude both days I was there. Breakfast was excellent. Bathroom vent was not working. Coffee maker was leaking and Coffee never restock. Location was ok. I like staying there but not sure if I will again. Maybe another Hyatt.
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Feb 07, 2025Carpet is stained, furniture is ripped and outlets didn't work.
The carpet was horribly stained, the couch had several rips and tears. The bathtub caulking was peeling off and old. The front desk staff was unwelcoming and lacked any customer service. I was assigned and given a key to an already occupied room, which I discovered when I went to the room, opened the door and there was laundry everywhere with towels, luggage, etc. The breakfast options were very good and taste was good, however they ran out of plates several times during my time there and they never emptied the trashcans so it was overflowing and began to spill down the side and on the floor. I travel a lot for work and would never recommend this property.
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Feb 01, 2025
Customer service fine, hotel condition awful
Outdated rooms, stains on carpets and couches. Just an average breakfast. Pool area was not clean at all, no chance I would go in that pool, and the pool pavilion was totally taken over by pigeons. Like pigeon poo all over the tables and chairs. One of the workers at one point tried to shoo them away, as soon as she left they all came right back. That was actually kind of comical to watch and I'll say I at least appreciated the effort. Overall customer service was fine. Friendly staff.
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Jan 31, 2025
I would not recommend this propertu
The quality of the property is not good. It was cheaper than other properties nearby, but I would recommend spending a little more and going to another Hyatt, or Marriott. I'm a Hyatt Globalist, and I would recommend anything but this property.
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Jan 27, 2025
Dirty property
Property needs to have improvements in their rooms. Floor stains, house keeping doesn’t do a very good job in cleaning. Hair in bathroom floor, hair on shower walls, hair on sheets/pillow cases. Sofa had stains. Breakfast was low and not even good.