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Hotel overview

Caribbean style resort with open air piazza situated on the Gulf of Mexico in the heart of old town Key West. Offering 118 guest rooms with tiled entry foyers, private balconies, ceiling fans, some rooms offer a partial water view. The dress code throughout the island is casual resort wear.

Property information

Last Renovation: 2002
All rooms non-smoking: 118
Floors: 4
Nonsmoking rooms: 118
Rooms with internet access: 1
Total rooms: 118
Total rooms and suites: 118

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $61.88 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum self-parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self-premium parking of $40+ tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Cancel Policy: Penalties may apply unless Travel Protection Plus is purchased. Refer to the Terms and Conditions for United Vacations for brand penalties. Hotel Cancel Policy: 7 DAYS PRIOR OR 1NT FEE/ 1NT DPST AT BOOKING

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3987 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Walkable to Everything

    Great, centrally-located hotel. Walkable to all the action on Duval St and Mallory Square. Room looked recently renovated, especially the bathroom. Shower was huge. The pool area is compact and has a great bar in spitting distance. Welcome cocktail at check-in was a nice touch. I liked the fact that they asked us if we prefer a morning or afternoon room cleaning. I do think the resort fee could have been explained a bit better in terms of what it includes. It wasn't until the end of our stay that we were informed the "resort fee" includes beach chairs that can be brought off site. I'm sure there were other perks included in the fee that we missed out on due to a lack of knowledge. Overall I'd definitely stay here again.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Outdated but great location.

    Hotel is very outdated. Only rationale to pay high price is the location. We booked a partial ocean view room and anticipated the view to not be as nice; however, our room is next to the elevator and oversees a public parking lot. Throughout the night there was police activity and cars running with exhaust fumes seeping into the room. Not worth the price to pay for this view. Hotel room is ver outdated and dirty. It’s akin to a motel. I would not stay here again and would book the Pier House next door as their grounds seem much nicer.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Tired property

    Staff were lovely and room was clean. Main downside is just that the property is very tired and badly needs a refurbishment. Common areas, like corridors outside rooms, were pretty scruffy. At the very least need a deep clean and new paint job, but ultimately whole thing needs a renovation. The food at the restaurant was better than expected, except the cheeseburger which cost $28 and didn’t even come with lettuce and tomato! Just cheese, meat and a bun. Was pretty surprised by that.

    Apr 11, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Pricey

    The rooms are Average rooms, the resort is dated for $500 a night! No free breakfast or anything. For that price you can do an all inclusive for a week with a flight. No big issues. Don’t really need a golf cart on island as there is no where to park. And not enough plugins.

    Apr 10, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Perfect location meets dated property

    Can't beat the location, but that's about it. Rooms and pool are dated. Had a cockroach in my room I had to wrestle. Staff was very nice but...I asked for a room that was on the quiet side, and the reply was sure no problem. The room faced the parking lot next to the street where all the bars etc where lol. The whole place felt like it was built in the 90's and not touched since.

    Apr 10, 2025