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3970 reviews
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Feb 18, 2025Comfortable Resort
Very comfortable and nice complex. Not bad location for Key West. Far enough away from hub bub of Duval Street and yet quick and easy to get down to the tourist spots. Drinks and food at bar are pricey especially for Canadians paying exchange rate. Take out fish tacos were meh.
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Feb 18, 2025
Excellent experience
Wonderful location, so much nearby...outstanding team of employees working at the hotel focused on customer service...exceptional breakfast options... the hotel could use a bit of a refresh...I would recommend staying here...we will be back
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Feb 17, 2025A top choice for visiting Key West
We had a one-week stay at the Hyatt Centric Key West Resort and Spa to escape the cold weather, and we were not disappointed! Our flight arrived into Key West a little early, but the front desk was able to accommodate us for an early check-in, with an upgrade to a partial ocean view room thanks to our Globalist status. The room was perfect for our needs. VERY SPACIOUS, an amazing amount of in-room lighting, the most counter space and charging outlets of any hotel room in recent memory, a powerful AC system to keep the room cool, plenty of bathroom counter space, sufficient towel hooks in the bathroom, and an overhead rain showerhead so perfect that it made us sad to return to our home shower. The hotel is also in an amazing location, just steps away from the Harbor Walk, a short two block walk to Duval Street, and plenty close to all the action. At the same time, the hotel itself is in a very quiet location, with no perceptible street noise at bedtime. The hotel has a dock from which you can view and photograph the amazing Key West sunsets without the crowds of Mallory Square. The Globalist breakfast benefit was wonderful to have here, as the restaurant has a wide variety of choices, from which we sampled many during our week's visit. The hotel also gives guests reusable aluminum water bottles, and filling stations are plentiful across the property. To be sure, this hotel is not inexpensive, whether you are paying in cash or points (the latter is what we used). Yes, this same amount of money or points could get you nights at a more fancy/stuffy or higher status hotel in the Hyatt system, but here you are getting a perfectly fine hotel (see above) in a location that can't be beat in early February, where the weather was sunny every day, with highs in the low 80s and lows in the low 70s. One winter just before the pandemic we stayed a few days at a different Hyatt resort in a warm weather area, the Grand Hyatt Indian Wells Resort, and our stay at the Hyatt Centric Key West was far, far more enjoyable. We had a late flight home on the last day of our visit, and the property was kind enough to grant us a 2 p.m. late checkout, which is discretionary with the property at Hyatt resorts. They also held our luggage and let us continue to enjoy the property on the last day of our visit since our flight was slightly delayed. I don't know if we will be back to Key West anytime soon because, in a week's visit. we were able to experience all the things in the area that we were hoping to do. But if we do return, we would stay again at this property without hesitation!
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Feb 16, 2025
A perfect week
The location is not to be beat. Our corner unit was bright and beautiful. We had a handicap room. The accommodations were perfect. The car was convenient and outdoor. Absolutely love this hotel. The staff was friendly and helpful. I can’t stop bragging about this hotel
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Feb 08, 2025
Could not have been better!
The Hyatt was exceptional. The location was perfect as we came by boat from Marco Island and the boat pulled in within walking distance from the hotel. Also easy walking to Duvall street and Mallory Square. They provided bikes for 2 hours without a charge which let us explore the other areas of Key West.